Imane Abouzaida
Doha
Summary
Accomplished sales associate with a successful background in the delivery of exceptional customer service and the ability to assist high-profile customers with the sales of luxury goods. Demonstrates exceptional communication and robust relationship building skills and encourages team collaboration in order to achieve excellent levels of customer satisfaction. Customer-focused and experienced in retail, with proven ability to work towards and consistently exceeding targets Committed to the delivery of high service standards, with strong customer care skills and the resourcefulness to deliver consistent sales results.
Overview
5
5
years of professional experience
Work History
Sales Associate
Al Salam
02.2024 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Sales
royal palace
01.2024 - 02.2024
- Supplied sales and marketing support to sales force of Number sales reps.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Used key sales tactics to grow membership sales.
Hostess
Maki restaurant
04.2023 - 12.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Commercial agent
Majorel africa
10.2022 - 01.2023
- I receive calls from customers to answer their questions and address any concerns they may have
- It also includes dealing with many incoming and outgoing calls to and from customers, listening to customers' needs or problems and providing useful solutions to their problems
- I contact customers to renew the subscription, pay bills or activate new programs on their screens, whether television or electronic
Commercial agent
Comdata
02.2022 - 09.2022
- I contact customers to renew the subscription, pay bills or activate new programs on their screens, whether television or electronic
Sales
Swiss arabian
07.2021 - 01.2022
- Offering friendly and approachable assistance while ensuring that the shop floor remains clean and tidy.
- Wrote sales slips and sales contracts.
- Supplied sales and marketing support to sales force of Number sales reps.
Sales
Morroco international airport ,duty free
01.2020 - 06.2021
- Marketing and introducing a new product, communicating with customers and receiving them with a smile while presenting myself and the product.
Sales
Yan&one
08.2019 - 12.2019
- Selling products to customers and helping them provide services and goods that meet their needs, follow up all products and services provided by the company on a regular basis
Sales
Zara
02.2019 - 07.2019
- Selling products to customers and helping them provide services and goods that meet their needs, follow up all products and services provided by the company on a regular basis
- Helped sales team complete sales and finalize process.
- Assisted sales teams with pre-sales inquiries, helping streamline the sales process for greater efficiency.
- Developed sales strategy to meet established sales objectives.
Education
Hotelier professional training -
hyatt regency
Casablanca, Morocco01.2021
Baccalauréat degrés -
Abdelkhalek toress
01.2018
Skills
- Creativity
- Communication skills
- Teamwork skills
- Interpersonal skills
- Costumer service
- Customer engagement
Languages
English
French
Arabic
Personal Information
- Date of Birth: 08/19/99
- Nationality: Moroccan
Timeline
Sales Associate
Al Salam
02.2024 - 04.2024
Sales
royal palace
01.2024 - 02.2024
Hostess
Maki restaurant
04.2023 - 12.2023
Commercial agent
Majorel africa
10.2022 - 01.2023
Commercial agent
Comdata
02.2022 - 09.2022
Sales
Swiss arabian
07.2021 - 01.2022
Sales
Morroco international airport ,duty free
01.2020 - 06.2021
Sales
Yan&one
08.2019 - 12.2019
Sales
Zara
02.2019 - 07.2019
Hotelier professional training -
hyatt regency
Baccalauréat degrés -
Abdelkhalek toress
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