Imane Ahmed
Detroit,MI
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at Sunoco Gas Station. Skilled in customer service and adaptability, I streamlined assembly processes at Faurecia Interiors Systems, boosting productivity by 30%. My strong organizational skills and cooperative attitude consistently improve team dynamics and workplace standards.
Overview
13
13
years of professional experience
Work History
Gas Station Clerk
Sunoco Gas Station
Southfield, MI
05.2023 - 12.2023
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Pumped gas for guests and took payments.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assembly Line Worker
Faurecia Interiors Systems
Sterling Heights, MI
06.2020 - 10.2022
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
- Completed durable assemblies and subassemblies with hand and power tools.
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Monitored production to determine adherence to schedule and minimize delays.
- Operated various machines used in production processes.
- Collaborated with engineering teams to improve production efficiency.
- Developed and implemented process improvement strategies.
Package and Labeling
US Farathane
Auburn Hills, MI
11.2017 - 07.2018
- Safeguarded packages from damage during transit with proper handling techniques and adherence to safety protocols.
- Expedited package flow within the distribution center through effective conveyor system management and monitoring.
- Supported customer satisfaction by carefully handling fragile items and adhering to special packaging instructions when necessary.
- Contributed to inventory control efforts by accurately logging incoming shipments and reporting discrepancies in a timely manner.
- Maintained a clean and safe work environment, conducting regular inspections and addressing potential hazards promptly.
- Ensured timely deliveries by consistently meeting deadlines and maintaining a high level of accuracy in package handling.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Stored and secured packages in designated areas to prevent damage and theft.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean, orderly work environment free of hazards.
Cleaning
Mustapha Halal Meat Market
Dearborn, MI
09.2010 - 12.2017
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
N/A - Criminal Justice
Crestwood High School
Dearborn Heights, MI06.2007
Skills
- Customer service and assistance
- Cleanliness and hygiene
- Operating cash register
- Stocking shelves
- Adaptability and Resilience
- Complaint Handling
- Teamwork and Collaboration
- Age Verification
- Cleaning and sanitation
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking Abilities
- Adaptable and Flexible
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Creative Thinking
- Active Listening
- Cooperative Attitude
- Self Motivation
- Interpersonal Skills
Accomplishments
I have learned to stay self motivated, I am determined to succeed,I believe in myself and other,I have accepted most of my goals, I am a happy hardworking go getter and I face challenges even if they bring me down I will always get back up
Educate myself for the future
Stay safe, strong , don’t be weak every day is a new challenge but a new chapter to knowledge. Be positive, patient when you work hard for your goals everything will come together in time. Always believe don’t doubt yourself.
Languages
Arabic
Full Professional
Timeline
Gas Station Clerk
Sunoco Gas Station
05.2023 - 12.2023
Assembly Line Worker
Faurecia Interiors Systems
06.2020 - 10.2022
Package and Labeling
US Farathane
11.2017 - 07.2018
Cleaning
Mustapha Halal Meat Market
09.2010 - 12.2017
N/A - Criminal Justice
Crestwood High School