Summary
Overview
Work History
Education
Skills
Certification
Leadership and Volunteer Work
Timeline
Generic

Imani Abdul-Alim

Louisville,KY

Summary

Detail-oriented Receptionist with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job . Ready to help team achieve company goals, seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist/Dental Assistant Intern

UofL
04.2023 - Current
  • Provided a professional environment to the Private Specialties Practice
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Kept work areas clean, sanitized and organized to minimize infection risk.
  • Prepared dental rooms and materials.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Shift Leader/Certified Trainer

Heine Brothers Coffee
02.2022 - 04.2023
  • Created new training programs for staff, as well as providing ongoing training
  • Open and closed the store
  • Count and break down registers
  • Preform the daily DSR for the store
  • Provided a fun, and efficient work environment all shifts
  • Trained new employees and delegated daily tasks and responsibilities.
  • Help make drinks, food, and keep the store clean
  • Won employee of the week on several occasions for most hardworking
  • Sales
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Collected, arranged, and input information into database system.

Two Year Old Teacher

AJ Preschool
06.2021 - 06.2022
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Education

Bachelor of Arts - Elementary Education

Western Governors University
Millcreek, UT
08.2027

Associate of Arts - Culinary Arts/ Baking And Pastry Arts

Sullivan University
Louisville, KY
03.2023

High School Diploma -

Peoria High School
Peoria, IL
05.2021

Skills

  • Employee training
  • Patient Records Gathering
  • Quick learner
  • Excel in problem solving
  • Customer satisfaction
  • Classroom expertise
  • Team building
  • Microsoft Office
  • Organization
  • Team management
  • Customer service
  • Multi-Task Management
  • Classroom instruction
  • MS Office
  • CPR and First Aid certified
  • Public speaking
  • Communication
  • Billing Systems
  • Computer Proficiency
  • Strong Writing and Verbal Skills
  • Administrative Duties
  • Dental Staff Assistance
  • Patient Communication

Certification

  • Certified Food Handler
  • CPR Certified

Leadership and Volunteer Work

      

Throughout my 18 years of attending church, I have gone on many   different youth volunteer trips and participated in many leadership   workshops. 
  • In 2017 we went to Disneyland to help with the organization, Give Kids the World, where we helped child cancer patients enjoy holidays and we did many learning activities with them for a whole week.
  • In 2018 I attended the National Youth Gathering in Houston Texas, which over 40,000 followers of Christ attended. There we met. many new friends. We helped build homeless shelters, fed the hungry, and cleaned neighborhoods affected by poverty. On all days in the morning and evening we met for leaderships workshops, musical gatherings, services, and communion.
  • From 2016- 2021, I was a group leader in all of the children activates including the overnight events that we held. That includes activities like Be like Jesus, which I attended as a child for 6 years and then was a leader for 5 years. More activities include 30 hour Famine, Vacation Bible Study, and Sunday school.
  • Also in 2016-2018, I helped volunteer at food pantry's on Saturdays with either my grandmother, my school, or church family.

Timeline

Receptionist/Dental Assistant Intern

UofL
04.2023 - Current

Shift Leader/Certified Trainer

Heine Brothers Coffee
02.2022 - 04.2023

Two Year Old Teacher

AJ Preschool
06.2021 - 06.2022

Bachelor of Arts - Elementary Education

Western Governors University

Associate of Arts - Culinary Arts/ Baking And Pastry Arts

Sullivan University

High School Diploma -

Peoria High School
Imani Abdul-Alim