VALERIE C. FERGUSON
Brooklyn
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
29
29
years of professional experience
Work History
Community Outreach – Volunteer
Greater New Beginning Baptist Church
04.2022 - Current
- Aided in providing meals to the hungry, unloaded food deliveries, sorted, separated food, and stocked in storage areas
- Liaised with food bank staff, grocery stores and other pantries, for support and to arrange delivery times
Personal Care Assistant (Caregiver)
FreedomCare
12.2017 - Current
- Perform daily chores such as, light housekeeping, laundry; also prepare and serve nutritious meals to client
- Run errands like, grocery shopping, post office and schedule various appointments and other duties, whenever needed
- Arrange transportation for the client to and from various appointments and social events
Child Protective Specialist
Administration for Children Services
01.2015 - 08.2016
- Completed field visits to investigate allegations of abuse and/or neglect, as reported through the Child Abuse Registry
- Interviewed family members and those who interacted with the family, to assess and find child’s safety, well-being and or the possible risk of abuse or neglect of child(ren)
- Engaged in a strength-based approach with families to assess their individual and collective strengths and needs
- Helped families navigate government agencies and access entitlement benefits
- Removed child(ren), placed them into protective custody or foster care, when child(ren) was found to be in imminent danger
- Filed petitions and testified in family court during legal proceedings, as necessary
- Maintained accurate records in a timely manner
Seasonal Maintenance Worker
City of New York Parks and Recreation
10.2013 - 04.2014
- Ensured parks and playgrounds are safe and free of glass and other debris
- Collected and dispose of trash and other refuse in proper receptacles
- Alerted supervisor and co-workers of any potential safety hazards
Assistant Bookkeeper / Data Entry
Miracle Makers, Inc.
09.2007 - 10.2009
- Aided director with administrative tasks, prepared monthly reports, childcare registration, collected fees
- Updated and sent staff/student medicals annually to NYC Department of Health, kept personnel records
- Collected timesheets, sent to Payroll clerk promptly and distributed bi-weekly payroll checks to staff
Associate Counselor
CentraHealth
07.2005 - 06.2006
- Provided classroom aid to children with learning disabilities
- Aided students in one-on-one learning situations
- Chaperoned students on field trips and throughout school grounds
Data Entry Clerk
Eveready Insurance Company
06.2000 - 09.2001
- Entered monetary payments into billing and accounting system monthly to reconcile accounts in a timely manner
- Contacted customers via telephone, aided in resolving problems to prevent cancellation
- Reported any discrepancies to Supervisor
Data Entry Clerk
Chase Bank
12.1995 - 06.2000
- Prepared customer payments for processing in various Lock Box departments
- Responsible for providing back up to the Supervising Accounting Officer and performed all other duties as assigned
- Trained and supported new personnel in data entry functions of current job assignment
Education
Bachelor’s Degree - Liberal Arts
LONG ISLAND UNIVERSITY
Brooklyn, NY09.2013
Skills
- Type 70 wpm
- 9000 alphanumeric keystrokes
- MS WORD
- EXCEL
- Basic Office Procedures
Timeline
Community Outreach – Volunteer
Greater New Beginning Baptist Church
04.2022 - Current
Personal Care Assistant (Caregiver)
FreedomCare
12.2017 - Current
Child Protective Specialist
Administration for Children Services
01.2015 - 08.2016
Seasonal Maintenance Worker
City of New York Parks and Recreation
10.2013 - 04.2014
Assistant Bookkeeper / Data Entry
Miracle Makers, Inc.
09.2007 - 10.2009
Associate Counselor
CentraHealth
07.2005 - 06.2006
Data Entry Clerk
Eveready Insurance Company
06.2000 - 09.2001
Data Entry Clerk
Chase Bank
12.1995 - 06.2000
Bachelor’s Degree - Liberal Arts
LONG ISLAND UNIVERSITY
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