Imani Berry

• Led cross-functional teams to optimize extraction processes and enhance operational efficiency.
• Developed and implemented training programs for staff to improve product quality and compliance.
• Streamlined inventory management systems, reducing waste and ensuring timely product availability.
• Analyzed production metrics to identify areas for process improvement and cost reduction initiatives.

• Delivered exceptional customer service by providing knowledgeable recommendations on cannabis products.
• Educated customers on product usage, effects, and legal regulations to ensure informed purchasing decisions.
• Collaborated with team members to streamline workflow processes and improve overall customer experience.

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• Developed brand awareness through strategic product placements and promotional events.
• Analyzed market trends to identify opportunities for product expansion and improvement.
• Cultivated strong relationships with customers to enhance brand loyalty and retention.

• Budtender , Reception , Event Worker , Running Gravity Bong And Stocking

• Budtender At Stiizy Retail , Cash Handling & Great Customer Service Work .
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.

• Cleaning Kalamazoo Public Schools .
• Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
• Trained and mentored new team members on cleaning procedures and equipment usage.
• Developed efficient cleaning schedules to optimize workflow across various facilities.

• Maintained cleanliness and organization of workstations and dining areas.
• Handled customer inquiries and resolved issues promptly to enhance satisfaction.
• Prepared and assembled food items according to safety and quality standards.

• Processed customer transactions accurately and efficiently at point of sale.
• Managed cash register operations, ensuring balanced drawers at shift end.