Imani Byrd
Orange,NJ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Professional
Panasonic Corporation
10.2019 - Current
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Enhanced access control for secure facilities through the implementation of advanced identification verification techniques.
- Developed comprehensive emergency response plans, resulting in faster and more efficient reactions to critical situations.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Conducted regular audits on security policies and procedures to ensure compliance with industry standards and best practices.
Security Professional
Panasonic Corporation
09.2016 - Current
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Developed comprehensive emergency response plans, resulting in faster and more efficient reactions to critical situations.
2nd Grade Teacher Assistant
Kipp Academy
09.2013 - 06.2015
- Enhanced student comprehension by utilizing creative teaching methods and incorporating visual aids in lessons.
- Boosted classroom productivity by efficiently managing resources and maintaining structured learning environment.
- Improved students'' reading skills through targeted literacy interventions and individualized support strategies.
- Cultivated positive relationships with parents, collaborating on strategies to support students'' academic and social growth at home.
Receptionist
Addecco
03.2008 - 07.2010
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Customer Service Representative Team Lead
Vision Telecommunications Inc.
04.2008 - 05.2010
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined team efficiency by implementing new procedures for handling customer requests.
- Improved overall call center performance with effective coaching and feedback to team members.
- Increased first call resolution rates, reducing the need for follow-up calls and improving customer satisfaction.
Education
High School Diploma -
Clifford J. Scott
East Orange, NJ06.1998
Skills
- Safety and security procedures
- Security screening
- Security resource allocation
- Weapons Screening
- Company risk management
- Loss prevention expertise
- Daily incident reporting
- Security team management
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- [Area of certification], [Company Name] - [Timeframe]
Certified Fall Prevention, OSHA 30, Obtain SST Card
By obtaining my Osha 30 , Fall Prevention ,SST card prepared me as a worker to recognize, avoid, and prevent health and safety hazards commonly encountered on construction worksites.
Additional Information
I'm aiming to leverage myself to successfully fulfill any role.
Timeline
Security Professional
Panasonic Corporation
10.2019 - Current
Security Professional
Panasonic Corporation
09.2016 - Current
2nd Grade Teacher Assistant
Kipp Academy
09.2013 - 06.2015
Customer Service Representative Team Lead
Vision Telecommunications Inc.
04.2008 - 05.2010
Receptionist
Addecco
03.2008 - 07.2010
High School Diploma -
Clifford J. Scott
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