Imani Gregory Jr.
Charlotte,NC
Summary
Reliable professional with an efficient background in security operations and customer service. Skilled in monitoring premises, responding to incidents, and ensuring safety while providing exceptional service. Known for strong organizational skills and proactive approach, contributing to efficient operations and positive work experience.
Overview
9
9
years of professional experience
Work History
Unarmed Security Officer
DSI Services
Charlotte, NC
03.2026 - 07.2026
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols of assigned areas to deter criminal activity.
- Responded promptly to alarms and incidents, following established protocols.
- Documented daily activities, incidents, and security breaches in reports.
- Collaborated with law enforcement during investigations and emergencies.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Monitored entrances and exits for unauthorized individuals.
- Monitored CCTV surveillance system footage for suspicious activities.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
Order Picker
Pepsi Bottling Ventures LLC
Charlotte, NC
06.2025 - 03.2026
- Selected and picked orders accurately for timely delivery to customers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated electric pallet jack to transport products within the warehouse.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Utilized scanning equipment for picking, packing and shipping orders.
- Conducted regular inventory checks to maintain stock accuracy and availability.
- Inspected incoming shipments for quality and accuracy before storage.
- Maintained cleanliness and organization of work area throughout the shift.
- Assisted in training new employees on order picking procedures and safety practices.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
Delivery Associate
Amazon
Charlotte, NC
05.2024 - 06.2025
- Delivered packages safely and timely to designated addresses within assigned territory.
- Delivered packages efficiently across assigned routes using company vehicle.
- Communicated with customers to confirm delivery details and address concerns.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained accurate records of deliveries and pickup confirmations daily.
- Inspected delivery vehicle for safety and operational readiness before each shift.
- Loaded delivery truck with company products according to the daily route plan.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Maintained cleanliness of vehicle interior and exterior.
- Assisted in training new associates on delivery procedures and best practices.
Package Handler
FedEx Ground
Charlotte, NC
12.2021 - 06.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Loaded packages onto delivery trucks following safety protocols.
- Assisted in loading delivery trucks with prepared packages.
- Operated hand-held scanners to track package movement.
- Sorted and organized packages for efficient distribution.
- Followed safety guidelines to prevent workplace accidents.
- Maintained cleanliness and order in the work area.
- Assisted in training new staff on operational procedures.
Track Marshall
LeMans Karting
Portsmouth, VA
05.2017 - 09.2020
- Interacted with guests daily in a friendly, patient manner to deliver positive, fun experience.
- Served guests with enthusiasm and helpfulness, creating positive and memorable experiences.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Ensured seatbelts were securely fastened to enhance rider safety of all riders to maximize safety and manage risk.
- Operated attraction equipment precisely to concur with operational procedures.
- Inspected equipment to detect wear and tear, notifying the supervisor of parts needing immediate repair.
- Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
- Provided information and answered questions about facility, promotions, events, and organizational policies to support customer needs.
- Collaborated with peers to ensure consistent service, enhancing customer retention efforts.
- Sold tickets and collected additional fees from customers for special services.
- Cleaned rides to mitigate the spread of germs by wiping down handles and removing trash.
Education
High School Diploma -
Woodrow Wilson High School
Portsmouth, VA05-2019
Bachelor of Science -
Virginia Union University
Richmond, VA04-2022
Skills
- Safety assurance and issue resolution
- Training delivery
- Multitasking skills
- Planning and organization
- Communication excellence
- Public speaking
- Sales and operations oversight
- Equipment maintenance
- Customer service excellence
- MS Office proficiency
- Cash handling and payment processing
- CCTV surveillance and inventory control
- Problem solving and communication
- Software installation and network setup
- Team collaboration and device repair
- Paint application techniques
- Emergency response strategies
- Cargo handling expertise
- Ship security awareness
- Personal survival techniques
- Forklift operation experience
Timeline
Unarmed Security Officer
DSI Services
03.2026 - 07.2026
Order Picker
Pepsi Bottling Ventures LLC
06.2025 - 03.2026
Delivery Associate
Amazon
05.2024 - 06.2025
Package Handler
FedEx Ground
12.2021 - 06.2024
Track Marshall
LeMans Karting
05.2017 - 09.2020
High School Diploma -
Woodrow Wilson High School
Bachelor of Science -
Virginia Union University