JANEYE DAVIS
Norfolk,US
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability. Capable of quickly learning and improving performance in order to meet and exceed customer demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Top Gaurd Security
06.2023 - 09.2025
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Unarmed Security Guard
GardaWorld Security
04.2024 - 09.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property and associated parking garage.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Security Officer
Allied Universal security services
10.2022 - 03.2024
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Approved entrance papers and granted or denied building access.
- Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
- Reviewed security camera footage and live feeds to spot trespassers and criminal activity.
- Was in charge of daily monitoring and patrolling of buildings, grounds, and construction sites.
Sales
perfumes 4U
10.2019 - 01.2021
- Consistently met or exceeded the department's productivity and accuracy targets.
- Provide customers with product recommendations and guidance.
- Used a variety of sales techniques to build customer relationships and increase sales.
- Used a consultative sales approach to understand customer needs and make relevant recommendations.
- Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.
Personal Care Aide
Care Advantage Inc.
03.2020 - 09.2020
- Completed general housekeeping tasks such as preparing healthy meals and keeping personal areas clean to assist clients.
- Comforted
- Making beds, sweeping floors, and sanitizing surfaces were among my light housekeeping duties.
- Provided individuals with safe and effective strategies for navigating their surroundings at home, in public, and at medical facilities.
- Kept track of my clients' progress and reported any necessary changes.
- Assisted patients in taking care of themselves by teaching them how to use ambulation aids like canes and walkers properly and safely.
- Observed
Cashier
Dollar Tree
07.2018 - 02.2019
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Helped customers by answering their questions and completing their requests.
- Greeted customers with a smile and offered prompt and dedicated assistance.
Education
Some college (No degree) - Human Services
Bryant & Stratton College
Virginia Beach, VAHigh School - undefined
Deep Creek High School
Chesapeake, VA01.2018
Skills
- Customer satisfaction
- Written and verbal communication
- Issue resolution
- Customer service
- Sales
- Adaptability
- Friendly demeanor
- Incident reporting
- Situational awareness
Certification
Armed security
Affiliations
NvusProductions Step and Community Service Team
Timeline
Unarmed Security Guard
GardaWorld Security
04.2024 - 09.2024
Unarmed Security Officer
Top Gaurd Security
06.2023 - 09.2025
Security Officer
Allied Universal security services
10.2022 - 03.2024
Personal Care Aide
Care Advantage Inc.
03.2020 - 09.2020
Sales
perfumes 4U
10.2019 - 01.2021
Cashier
Dollar Tree
07.2018 - 02.2019
Some college (No degree) - Human Services
Bryant & Stratton College
High School - undefined
Deep Creek High School