Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aziza Carter

Norfolk,USA

Summary

Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens Boots Alliance
Portsmouth, VA
01.2024 - Current
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Received payment from customers and processed credit card transactions when necessary.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.

Field Inspector (Collateral)

Freelance
Hampton Roads, VA
05.2018 - Current
  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Made and submitted reports detailing findings and any actions taken.
  • Skilled at working independently and collaboratively in a team environment.
  • Drive to various sites for field inspections.

Keyholder

Joann
Chesapeake, VA
07.2021 - 05.2025
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Adhered to all local laws governing retail operations including security requirements.
  • Assisted customers with product selection and resolving complaints.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Verified accuracy of register tills at beginning and end of shift.

Customer Service Representative

Geico
Va Bch, VA
07.2023 - 12.2023
  • Provide policyholders with the excellent customer service they want and need.
  • Be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.

Enumerator

U.S. Census Bureau
Hampton Roads, VA
07.2019 - 03.2020
  • Interviewed residents in assigned areas to explain the purpose of the Census, ask questions, and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in the Census.
  • Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
  • Met with the supervisor to review procedures, report issues or concerns, and receive instructions.

Head Waitress

Domo Sushi
Norfork, VIRGINIA
10.2015 - 04.2016
  • Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Greeted customers and provided menus.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Adhered to health regulations concerning food storage and sanitation practices.

Education

Lynchburg College - Sociology

Lynchburg College
Lynchburg, VA

Skills

  • Customer service
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Operational excellence
  • Customer satisfaction
  • Teamwork
  • Collaboration
  • Time management
  • Detail orientation

Certification

Insurance Producer License

Tech in Training License

Timeline

Pharmacy Technician

Walgreens Boots Alliance
01.2024 - Current

Customer Service Representative

Geico
07.2023 - 12.2023

Keyholder

Joann
07.2021 - 05.2025

Enumerator

U.S. Census Bureau
07.2019 - 03.2020

Field Inspector (Collateral)

Freelance
05.2018 - Current

Head Waitress

Domo Sushi
10.2015 - 04.2016

Lynchburg College - Sociology

Lynchburg College

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