Imani Hampton
Norristown,PA
Summary
Experienced in delivering exceptional customer service and administrative excellence, focusing on providing clerical support and engaging with the public. Proficient in calendar management, scheduling, data entry, and database administration. Demonstrates a knack for efficiently organizing and maintaining information with accuracy and attention to detail.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Dogtopia
04.2022 - 04.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Fast Food Worker
Moes southwest grill
01.2021 - 10.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Cashier
Wegmans
10.2018 - 10.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Skills
- Time management
- Attention to detail
- Customer service
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Administrative skills
- Front office management
Timeline
Front Desk Receptionist
Dogtopia
04.2022 - 04.2024
Fast Food Worker
Moes southwest grill
01.2021 - 10.2021
Cashier
Wegmans
10.2018 - 10.2020
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