Imani Neal
San Diego,CA
Overview
8
8
years of professional experience
Work History
Personnel Specialist
Navy Medicine Readiness and Training Unit Groton
04.2023 - 03.2024
- Processed personnel paperwork, managed personnel matters, and handled pay discrepancies for a diverse workforce
- Organized and led meetings for high-ranking officers, preparing agendas and ensuring smooth communication
- Managed military awards processing, including eligibility determination, documentation, and recommendations
- Onboarded civilian personnel, providing comprehensive training and integration into the organization
- Monitored and reported on training activities, ensuring all records were up-to-date for audits
Personnel Specialist
United States Navy
01.2020 - 04.2023
- Provided pay and personnel support to over 17,000 sailors, managing pay transactions and personnel records across 53 ships, 14 crews, and several shore departments
- Processed over 3,500 pay and retirement packages for personnel relocating across Navy departments, ensuring timely transitions
- Led training programs for 53 new hires, improving department efficiency and employee understanding of personnel procedures
- Managed and dispatched over 2,500 critical official documents with high accuracy, ensuring compliance with military standards
- Supported payroll processing, tracked leave balances, and resolved payroll discrepancies for over 17,000 personnel
- Acted as a key advisor on payroll matters, benefits, and tax issues, resolving inquiries for employees and leadership
- Compiled detailed reports and statistical data related to pay, benefits, and training
Front Office Lead
Pro TF Fitness
09.2018 - 10.2019
- Manage client interactions via phone and in person, answering inquiries, scheduling appointments, and providing product/service information
- Assist clients with body measurements, weight tracking, and coordinate personalized training with gym instructors
- Provide calendar management for leadership and assist in organizing documents for clients
- Oversee purchasing and inventory management, including supplies, supplements, and gym equipment
- Process client payments, resolve discrepancies, and manage delinquent accounts, including sending overdue payments to collections
- Support payroll department with processing employee paychecks
Summer School Volunteer
Helix Charter High School
06.2016 - 06.2019
- Assisted students with academics and extracurricular activities, fostering a supportive learning environment
- Developed engaging projects and activities to encourage student participation and teamwork
- Mentored incoming students to help them adjust to the academic environment and school culture
Administrative Assistant
TRICARE Regional Office - West
07.2017 - 06.2018
- Provided administrative support to management and staff, including answering multi-line telephones, greeting visitors, and handling inquiries
- Drafted correspondence, including memorandums, letters, and meeting minutes, ensuring clear and accurate communication
- Maintained files, records, and electronic documents, adhering to confidentiality and organization policies
- Managed office supplies, including ordering, stocking, and maintaining inventory levels
- Managed filing system, entered data and completed other clerical tasks.
Volunteer
La Mesa Thrift Store
11.2016 - 06.2017
- Delivered exceptional customer service by assisting shoppers, managing sales transactions, and maintaining a clean, organized store environment
- Handled cashier duties, ensuring accurate transactions and balanced cash drawer
- Supported store displays, organized inventory, and assisted with visual merchandising to highlight products effectively
Education
Bachelor of Arts - Human Resources Management
American Military University
06-2025
Skills
- Exceptional communication
- Staff training and development
- Appointment scheduling
- Documentation management
Timeline
Personnel Specialist
Navy Medicine Readiness and Training Unit Groton
04.2023 - 03.2024
Personnel Specialist
United States Navy
01.2020 - 04.2023
Front Office Lead
Pro TF Fitness
09.2018 - 10.2019
Administrative Assistant
TRICARE Regional Office - West
07.2017 - 06.2018
Volunteer
La Mesa Thrift Store
11.2016 - 06.2017
Summer School Volunteer
Helix Charter High School
06.2016 - 06.2019
Bachelor of Arts - Human Resources Management
American Military University
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