Imani Odom
Washington,DC
Summary
Enthusiastic retail and Food Service professional with hands-on experience in customer service, payment processing and sales, as well as Food handling. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier/Shelf Stocker
Family dollar
02.2024 - 06.2024
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions, and offered product advice.
Bakery Assistant
Giant Foods Store
04.2023 - 12.2023
- Followed recipes to ensure consistent quality of finished products.
- Organized storage areas to ensure efficient use of space and easy access to items needed for production.
- Worked closely with head baker to plan daily production schedules.
- Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
- Maintained a clean and organized work area throughout the shift.
- Assisted in the preparation of dough for cakes, pies and other baked goods.
- Restedock shelves with freshly made products.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Served customers at the front counter by providing product information and taking orders.
- Maintained a clean and sanitary work area throughout the day.
- Ensured that all safety protocols were followed while working in the bakery area.
Cook
McDonald's
05.2022 - 02.2023
- Adhered to food safety standards when storing and preparing foods.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Monitored stock levels of food items and ordered more when necessary.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Luke C Moore High School
Washington, DC06-2021
Skills
- Cash Register Operation
- Cash Handling
- Customer Assistance
- Food safety knowledge
- Food Preparation
- Safe Food Handling
- Time management proficiency
- Problem-Solving
- Quick Learner
- Attention to Detail
Timeline
Cashier/Shelf Stocker
Family dollar
02.2024 - 06.2024
Bakery Assistant
Giant Foods Store
04.2023 - 12.2023
Cook
McDonald's
05.2022 - 02.2023
High School Diploma -
Luke C Moore High School
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