Imani Ongalo

Team Member (Server)

• Retrained and Served thousands of guests a day (through each holiday) in the Gurnee area.
• Multi-Position work: trained under different positions to maximize efficiency.
• Supported efficient restaurant operations through accurate order handling, table turnover, and seamless coordination with the kitchen and service teams
• Employer: Amber Palmer
• Contact: (847) 336-3628

• 6 weeks of training to be a fully operational lifeguard at the Great Wolf Lodge Hotel in Gurnee.
• Skills learned: CPR (Adults, Youth, and Infants), First Aid, Basic life saving skills, Scanning, Heimlich maneuver and more.
• Previous Employer: Tony Groves
• Contact:(Aquatics Department) 224-423-4832

• Assumed multiple roles in first serving position, gaining diverse experience.
• Trained in five different positions within a year at Olive Garden, enhancing adaptability.
• I worked with guest and their orders everyday, developing innate communication, orginazation, and efficency skills,
• Previous Employer: Michelle Herra
• Contact: 312-213-3850

• First ever working position, offered as an internship/mentorship format, worked as the Grooming/Cleaning assistant. I worked first hand with Claudia, the owner to develop grooming skills.
• Previous Employer: Claudia Alondonos
• Contact: 224-628-0446

• Introduction to Food Service, I was initially trained as a Host, tasked with organizing the seating/floor plan of the restaurant, sending/answering call orders and eventually making and packing deliveries.
• Previous Employer: Nikki Khayat, Elliot Khayat
• Contact: 847-845-2297

• A few weeks each summer over the course of two years, I serviced a seasonal summer camp program as a summer camp counselor.
• Counselors were individually responsible for supervising 8-10 six year olds for 6 to 7 hours a day.
• Previous Employer: Chapel Grayslake (Leader Reed Paul)
• Contact: 847-201-2777

• Major: Communications- Creative Advertising
• Minor in Sociology

Activities:

• Journalism (Executive Editor)
• Rho Kappa Honor Society (Vice President)
• Environmental Club
• Black Student Union
• Sign Language Club
• Track
• Tennis

Education:

• cum laude graduate
• A main goal from GNHS was to extract the full length of experience from my limited time there.