Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imani Wiggins

Norfolk,VA

Summary

Driven professional with a proven track record at Amazon, adept in Microsoft Excel and critical thinking. Excelled in roles requiring precision in packaging and safety, while fostering team collaboration to surpass targets. Skilled in building client rapport, showcased by a successful training program development, enhancing dispute resolution efficiencies.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
02.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Staffing Specialist

PeopleReady, A TrueBlue
04.2022 - 12.2023
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Recruited and trained over Number individuals to work in management, hospitality, maintenance, security detail, technology and community programs.
  • Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
  • Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.

Dispute Resolution Specialist

Portfolio Recovery Associates
11.2020 - 04.2022
  • Utilized strong interpersonal skills to build rapport with clients from diverse backgrounds, fostering trustful relationships that facilitated smoother resolutions processes.
  • Achieved successful dispute resolutions through active listening and empathetic communication skills.
  • Assisted in the development of a robust training program aimed at enhancing staff knowledge about industry trends and emerging strategies in dispute resolution practices.
  • Maintained detailed case records, enabling efficient tracking of progress and comprehensive reporting to stakeholders.

Education

Matthew Fontaine Maury High School
Norfolk, VA
06.2019

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Data Entry
  • Critical Thinking
  • Work Planning and Prioritization
  • Packaging and Labeling
  • Warehouse Safety

Timeline

Warehouse Associate

Amazon
02.2024 - Current

Staffing Specialist

PeopleReady, A TrueBlue
04.2022 - 12.2023

Dispute Resolution Specialist

Portfolio Recovery Associates
11.2020 - 04.2022

Matthew Fontaine Maury High School

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