IMANI YOUNG
Casco,MI
Summary
Analytical Claims Associate with proven experience investigating and resolving property, health and business claims. Delivers professional and balanced customer service and meets needs of insured, claimant and internal and external customers. Insurance expert with exceptional knowledge of legal liabilities and claims practices and superior interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Independent Claims Associate
EA Renfroe
05.2023 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Pharmacy Technician
CVS Pharmacy
09.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Education
Bachelor of Science - Biology
Southern University
Baton Rouge, LA12.2024
Skills
- Documentation skills
- Settlement determinations
- Regulatory compliance understanding
- Coverage assessments
- Settlement determinations
- Documentation review
Certification
National Producer Number - 20222028
- TEXAS | All Lines
- LOUISIANA | Property, Automotive
- MISSISSIPPI | Property, Casualty with Worker's comp
- FLORIDA | All Lines
- KENTUCKY | Property, Casualty
- ALABAMA | Property, Casualty with Worker's comp
- MICHIGAN | Fire and other hazards
- SOUTH CAROLINA | Property, Auto Physical Damage, Auto Liability, Casualty
Timeline
Independent Claims Associate
EA Renfroe
05.2023 - Current
Pharmacy Technician
CVS Pharmacy
09.2022 - 05.2023
Bachelor of Science - Biology
Southern University
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