LeDante Carr
Kennesaw,United States
Summary
Customer-oriented Claims Adjuster with proficiency in evaluating losses and interpreting federal regulations and laws. Adept at carefully reviewing claim information to avert fraudulent claims. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Desk Adjuster
Citizens
01.2022 - 11.2022
- Compiled estimates for personal property and structure damage using Xactimate
- Prepared summaries of damage, payments and policy coverage.
- Verified insurance claims and determined fair amount for settlement.
- Examined claims forms and other records to determine insurance coverage.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Maintained claims data in Guidewire system.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
Catastrophe Claims Adjuster
State Farm Insurance Inc
06.2020 - 12.2021
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Evaluated insurance policies and analyzed damages to determine coverage
- Proven ability to learn quickly and adapt to new situations.
- Substantiated legitimate claims and denied unjustified claims
Auto Desk Adjuster
GW Indemnity Group
01.2018 - 05.2020
- Used prescribed guidelines or policies in analyzing situations.
- Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters.
- Investigated origin and cause of claims by contacting appropriate parties.
- Responded to customer inquiries, made appropriate decisions and closed files.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA06.2023
Skills
- Client Interviewing
- Customer Relations
- Claims Evaluations
- XACT analysis Software
- Xactimate Proficient
- Guidewire software
- Coverage determination
Certification
- State Farm Property & Esthetics certified
- State Farm Auto certified
Additional Information
Currently hold 12 active state licenses GA, FL,NM,AZ,TX,LA,NV,WA,AL,MI,SC,UT
Timeline
Property Desk Adjuster
Citizens
01.2022 - 11.2022
Catastrophe Claims Adjuster
State Farm Insurance Inc
06.2020 - 12.2021
Auto Desk Adjuster
GW Indemnity Group
01.2018 - 05.2020
Bachelor of Science - Business Administration
Liberty University
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