Ahzjai Files

Handled logistics of cargo operations, ensuring precise loading and unloading of trucks and aircraft for timely deliveries. Operated advanced ground service equipment, verified cargo accuracy through meticulous inspection and documentation, and facilitated seamless transport of freight within airport premises. Coordinated logistics operations with attention to detail and adherence to safety standards, supporting overall efficiency of airport logistics and supply chain management.

• Coordinated communication between teams to enhance service delivery efficiency.
• Monitored package tracking systems to ensure timely deliveries.

As a Relationship Manager at Maximus, I serve as the primary point of contact for individuals filing for paternity and child support services in Ohio. I handle inbound phone calls, providing guidance and support throughout the process. I review legal documents for accuracy and compliance, schedule and conduct training sessions for clients and community partners, and coordinate community outreach efforts to raise awareness and facilitate collaboration. My role focuses on delivering clear, efficient support to ensure clients receive the assistance they need.

• Led team meetings to align project goals and strategies.
• Managed resource allocation to ensure efficient workflow across departments.
• Developed employee training programs to enhance team skills and knowledge.

As an Amazon Warehouse Associate, I organize packages for delivery, review orders to identify required products, gather items for customer orders, verify shipments for accuracy and completeness, and ensure the correct and timely shipment of products.

• Sorted and packed customer orders for efficient shipping.
• Operated warehouse equipment, including forklifts and pallet jacks.
• Maintained inventory accuracy through regular cycle counts.

As an Assistant Manager at McDonald's, I was responsible for overseeing daily operations to ensure exceptional customer service and operational efficiency. I developed and implemented procedures to enhance customer satisfaction, maintained a clean and safe environment for both staff and customers, and trained new hires to uphold company standards for service and food quality. Additionally, I managed inventory, coordinated meal orders and payments, and ensured compliance with health and safety regulations while supporting staff performance and team development.

• Trained new crew members on operational procedures and customer service standards.
• Assisted in daily team meetings to discuss service goals and performance feedback.
• Monitored food safety practices and ensured compliance with health regulations.

As a Nutrition Ambassador at Kettering Health Network, I collaborated closely with patients and hospital staff to ensure individualized nutritional needs were accurately met. Reviewed and verified dietary restrictions prescribed by physicians, processed meal orders using specialized electronic systems, and maintained a clean, safe, and compliant environment for patients and staff. Prepared meals according to established procedures, ensuring alignment with hospital's patient care and nutritional standards.

• Developed and facilitated engaging nutrition workshops and presentations.
• Collaborated with healthcare professionals to promote dietary programs.