Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Imelda Kweka

Alexandria,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent in Communication Skills, Energetic Work Attitude.

Overview

8
8
years of professional experience

Work History

Customer Service

First Impression Staffing
Arlington, VA
08.2018 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Handled customer complaints to satisfy and retain guests.
  • Assisted with luggage handling, valet services and concierge services.

Assistant Cashier

Afro Farm Limited
Arusha, TZ & Rosevej, DK
06.2016 - 02.2017
  • Accounted for all purchases and flowers sold
  • Analyzed bank reconciliation for the farm's financial statements
  • Prepared payroll for seventy employees' payments every month
  • Trained new cashier team members in customer service and money handling processes.

Intern

Tanzania Tax & Revenue Authority
Arusha, TZ
08.2015 - 10.2015
  • Administered with registering & processing tax identification numbers for Tanzanian residents
  • Planned for all revenues associated with the Domestic department only
  • Prepared payroll for government employees' payments in the Domestic department
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Science in Accounting -

Kogod School of Business, American University
Washington, DC
12.2023

Associate of Science -

Montgomery College, Takoma Park
Takoma Park, MD
12.2019

Skills

  • Customer Service
  • Bookkeeping
  • Problem Solving
  • Interdepartmental Communication
  • Excellent verbal and written communication skills
  • Skilled in Microsoft

References

Glenn Parisi, gparisi@2001clarendonapts.com Professor Bedford, bedford@american.edu

Timeline

Customer Service

First Impression Staffing
08.2018 - Current

Assistant Cashier

Afro Farm Limited
06.2016 - 02.2017

Intern

Tanzania Tax & Revenue Authority
08.2015 - 10.2015

Bachelor of Science in Accounting -

Kogod School of Business, American University

Associate of Science -

Montgomery College, Takoma Park
Imelda Kweka