Imelda Kweka
Alexandria,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent in Communication Skills, Energetic Work Attitude.
Overview
8
8
years of professional experience
Work History
Customer Service
First Impression Staffing
08.2018 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Handled customer complaints to satisfy and retain guests.
- Assisted with luggage handling, valet services and concierge services.
Assistant Cashier
Afro Farm Limited
06.2016 - 02.2017
- Accounted for all purchases and flowers sold
- Analyzed bank reconciliation for the farm's financial statements
- Prepared payroll for seventy employees' payments every month
- Trained new cashier team members in customer service and money handling processes.
Intern
Tanzania Tax & Revenue Authority
08.2015 - 10.2015
- Administered with registering & processing tax identification numbers for Tanzanian residents
- Planned for all revenues associated with the Domestic department only
- Prepared payroll for government employees' payments in the Domestic department
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Science in Accounting -
Kogod School of Business, American University
Washington, DC12.2023
Associate of Science -
Montgomery College, Takoma Park
Takoma Park, MD12.2019
Skills
- Customer Service
- Bookkeeping
- Problem Solving
- Interdepartmental Communication
- Excellent verbal and written communication skills
- Skilled in Microsoft
References
Glenn Parisi, gparisi@2001clarendonapts.com Professor Bedford, bedford@american.edu
Timeline
Customer Service
First Impression Staffing
08.2018 - Current
Assistant Cashier
Afro Farm Limited
06.2016 - 02.2017
Intern
Tanzania Tax & Revenue Authority
08.2015 - 10.2015
Bachelor of Science in Accounting -
Kogod School of Business, American University
Associate of Science -
Montgomery College, Takoma Park
Similar Profiles
Tanisha PhillipsTanisha Phillips
Concierge Representative at First Impression StaffingConcierge Representative at First Impression Staffing
Brinton EmmanuelBrinton Emmanuel
Concierge at First Impression StaffingConcierge at First Impression Staffing
Emmanuel ElliottEmmanuel Elliott
Concierge at First Impression StaffingConcierge at First Impression Staffing