Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent in Communication Skills, Energetic Work Attitude.
Overview
8
8
years of professional experience
Work History
Customer Service
First Impression Staffing
Arlington, VA
08.2018 - Current
Greeted customers at counter to fulfill requests and answer questions.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Handled customer complaints to satisfy and retain guests.
Assisted with luggage handling, valet services and concierge services.
Assistant Cashier
Afro Farm Limited
Arusha, TZ & Rosevej, DK
06.2016 - 02.2017
Accounted for all purchases and flowers sold
Analyzed bank reconciliation for the farm's financial statements
Prepared payroll for seventy employees' payments every month
Trained new cashier team members in customer service and money handling processes.
Intern
Tanzania Tax & Revenue Authority
Arusha, TZ
08.2015 - 10.2015
Administered with registering & processing tax identification numbers for Tanzanian residents
Planned for all revenues associated with the Domestic department only
Prepared payroll for government employees' payments in the Domestic department
Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Science in Accounting -
Kogod School of Business, American University
Washington, DC
12.2023
Associate of Science -
Montgomery College, Takoma Park
Takoma Park, MD
12.2019
Skills
Customer Service
Bookkeeping
Problem Solving
Interdepartmental Communication
Excellent verbal and written communication skills
Skilled in Microsoft
References
Glenn Parisi, gparisi@2001clarendonapts.com Professor Bedford, bedford@american.edu
Timeline
Customer Service
First Impression Staffing
08.2018 - Current
Assistant Cashier
Afro Farm Limited
06.2016 - 02.2017
Intern
Tanzania Tax & Revenue Authority
08.2015 - 10.2015
Bachelor of Science in Accounting -
Kogod School of Business, American University
Associate of Science -
Montgomery College, Takoma Park
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