Imelda Munoz
Denton,TX
Summary
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
DaVita
Denton, TX
12.2023 - Current
- Explained treatment procedures to patients and their families.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Participated in quality improvement activities within the department.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Server
Buffalo Wild Wings
Denton, TX
03.2023 - 12.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
General Manager
Altitude Trampoline Park Spring-Klein
Denton, TX
02.2022 - 03.2023
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
Bachelor of Science - Health Administration
Purdue University
West Lafayette, IN11-2024
Skills
- Specimen Collection
- Feeding Assistance
- Information Protection
- ADL support
- Restocking supplies
- Patient Observation
- Adaptable
- Performance Analysis
- Performance Reviews
- Mentoring and training
- Skilled in Microsoft
- Human Resources
- Staff Training
- Cash Flow Management
Languages
English
Professional
Spanish
Professional
Timeline
Patient Care Technician
DaVita
12.2023 - Current
Server
Buffalo Wild Wings
03.2023 - 12.2024
General Manager
Altitude Trampoline Park Spring-Klein
02.2022 - 03.2023
Bachelor of Science - Health Administration
Purdue University
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