Imelda Padillo
Murrieta,CA
Summary
Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Billing Specialist
ICare Home Health
06.2022 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
Billing Coordinator
RMP Real Estate Leasing
05.2000 - 06.2022
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Entered details into accounts and tracked payments.
Online English Teacher
VIPKID
12.2016 - 09.2021
- Worked with students between ages 5 and 16 on grammar, pronunciation and sentence construction.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
Education
BBA - Accounting And Finance
National University
La Jolla, CASkills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Account reconciliation
- Invoice generation
- Data entry proficiency
- Payment posting
- Customer engagement
- Patient account management
- Record preparation
- Invoicing proficiency
- Collections
- Accounts receivable management
- Attention to detail
- Multitasking and organization
Timeline
Billing Specialist
ICare Home Health
06.2022 - Current
Online English Teacher
VIPKID
12.2016 - 09.2021
Billing Coordinator
RMP Real Estate Leasing
05.2000 - 06.2022
BBA - Accounting And Finance
National University
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