Imelda Powell Mendoza
Waldport,OR
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Pig Pancakes. Proven ability to enhance guest engagement and satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and maintaining cleanliness standards, ensuring a safe and enjoyable dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Pig Pancakes
06.2022 - Current
- Assisted in delivering exceptional customer service by taking orders and addressing guest inquiries.
- Learned menu items and daily specials to provide accurate recommendations to patrons.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Dietary Culinary Aide
Samaritan Hospital
02.2020 - 05.2021
- Assisted in delivering exceptional customer service by taking orders and addressing guest inquiries.
- Learned menu items and daily specials to provide accurate recommendations to patrons.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Gray Harbor
Raymond, WASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Sales expertise
- Order accuracy
- Supply restocking
- Food safety practices
- Performance improvement
Certification
I’m learning fast
Languages
English
Native or Bilingual
Timeline
Server
Pig Pancakes
06.2022 - Current
Dietary Culinary Aide
Samaritan Hospital
02.2020 - 05.2021
Gray Harbor
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