I'moni Beauvais
New York
Summary
Training professional with expertise in employee training, compliance assurance, and performance evaluation. Focused on enhancing organizational standards through customized training sessions and community engagement initiatives. Proven track record of improving employee performance and compliance rates.
Overview
7
7
years of professional experience
Work History
Cayuga Centers
Staff Trainer
New York
09.2022 - Current
- Conducted in-person and virtual training sessions to ensure compliance with agency standards.
- Developed and updated training materials to meet evolving needs of agency programs.
- Maintained employee training files, issuing completion certificates and updating HR records as necessary.
- Created individual performance trackers for staff members using Excel.
- Participated in monthly meetings to address program requirements and enhancements.
- Documented detailed electronic case notes and attendance records for each training session.
- Organized community engagement events, including corporate volunteer opportunities.
- Assisted various departments with additional responsibilities as required.
Security Officer
Westhab
Bronx
11.2020 - 08.2022
- Perform a variety of duties to include, but not limited to, floor patrols/rounds within the shelter, as well as social service offices.
- Provide routine information to clients, visitors, vendors, and employees, and direct them to the proper destination.
- Routinely provide escort services to clients, staff, and visitors.
- Respond to alarm activation, investigate the cause, and follow up if needed.
- Maintain a daily activity log of all activities and calls for services.
- Assist in conducting all fire drills within the shelter.
- Monitor surveillance equipment, perform building inspections, and guard entry points.
Togo Specialist
Olive Garden
New York
07.2019 - 06.2020
- Displaying a strong sense of urgency, and extensive menu knowledge, to assist customers effectively.
- Making recommendations to enhance the dining experience.
- Ensuring all orders are prepared correctly, and packaged appropriately for takeout.
- Informing customers of specials and deals offered during the time period.
- Assist with other staff in food handling.
Crew Member
Chipotle
New York
07.2018 - 05.2019
- Welcomed customers into the establishment.
- Created and served hot or cold food and beverages, often tailored to the customers' preferences.
- Responsible for taking customer orders and payments.
- Responsible for taking customer orders and payments.
- Cleaned and sanitized work areas, seating areas, overall establishment, and equipment/tools.
- Trained new hires in various job positions.
Education
BBA - Business Administration in Sports Management
Monroe College
Bronx New York04-2022
Skills
- Employee training and development
- Training material creation
- Compliance management
- Performance evaluation
- Event coordination
- Customer service excellence
- Microsoft Office proficiency
- Interpersonal communication skills
Accomplishments
President's List
Timeline
Cayuga Centers
Staff Trainer
09.2022 - Current
Security Officer
Westhab
11.2020 - 08.2022
Togo Specialist
Olive Garden
07.2019 - 06.2020
Crew Member
Chipotle
07.2018 - 05.2019
BBA - Business Administration in Sports Management
Monroe College