Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Work History
Assistant Manager
7 Months
Jewels & Diamonds Inc. | 01.2026 - Current
Industry-Standard Skills
Processed customer transactions accurately and efficiently at the point of sale.
Maintained inventory levels by organizing stock and conducting regular audits.
Communicated effectively with team members to enhance service delivery and collaboration.
Responsible for keeping track of about 500 or more pieces of inventory and logging each sale in a monthly sales report to calculate overall company profits.
Claims Adjuster
1 Year 3 Months
FCCI Insurance Group | 06.2024 - 09.2025
Evaluated insurance claims to determine coverage and liability accurately.
Collaborated with policyholders to gather necessary information for claim processing.
Assessed damage through inspections and investigations to validate claims effectively.
Developed comprehensive reports outlining claim findings and recommendations for resolution.
Handled approximately 50-60 claims at once and made nearly 20-30 calls a day. This position was heavily communication focused.
Food Service Teacher
2 Months
Primrose School | 05.2022 - 07.2022
Fostered positive classroom environment promoting social and emotional growth.
Implemented individualized instruction strategies to support diverse dietary needs.
Collaborated with parents to enhance student eating habits and address concerns regarding allergies.
Strived to use healthy, fresh and locally sourced ingredients to promote well-being for students ranging from ages 1-5.
Cashier & Store Associate
4 Months
Bed Bath & Beyond | 03.2021 - 07.2021
Processed customer transactions accurately using POS systems.
Maintained organized and stocked merchandise displays to enhance customer experience.
Assisted customers with product inquiries, providing knowledgeable recommendations.
Trained new staff on checkout procedures and customer service techniques.
Line Cook & Prep Cook
1 Year
BurgerFi | 06.2019 - 06.2020
Assisted in training new staff on kitchen protocols and food preparation techniques.
Monitored inventory levels, reported shortages, and ensured proper stock rotation.
Implemented best practices for food safety to minimize waste and ensure quality.
Streamlined prep processes, enhancing overall kitchen efficiency and workflow management.
Education
Graduated with degree - Risk Management & Insurance
University of Georgia | ATHENS | 05-2024
Gamma Iota Sigma Member
Hope Scholarship Recipient
Relevant Coursework: Commercial Property/Liability, Employee Benefits & Life Insurance
Professional Development: Application of business and corporate classes from college in real world settings.
Research Project: Consulting Report for Company's Employee Benefits Plan, applied knowledge from course work and used it to create a full report on what the company could implement to improve the efficiency and attractiveness of the current benefits plan.
Freshman to Sophomore Year - Business Undeclared
Georgia State University | ATLANTA | 12-2020
Graduated with Diploma
Peachtree Ridge High School | SUWANEE | 05-2019
Also a dual enrollment student at Georgia Gwinnett College. GPA: 3.9
Awards: Academic Letter in 9th Grade
Dual Enrollment
Georgia Gwinnett College | LAWRENCEVILLE | 05-2019
Simultaneously enrolled in college course while also taking high school classes.
Allowed for many prerequisite courses to be finished before graduating high school.
Skills
Customer First Mindset
Multilingual
Flexible Schedule
Determined Team Member
Money handling
Customer service
Decision-making
Problem-solving
Time management
Goal setting
Conflict resolution
Customer relationship management (CRM)
Policy enforcement
Cost control
Business development
Currently taking a Governance Risk and Compliance Course Online
LANGUAGES
ENGLISH
Native or Bilingual
FRENCH
Elementary
URDU
Native or Bilingual
Spanish
Limited Working
Certification
Licensed Property and Casualty Adjuster
Timeline
Assistant Manager
Jewels & Diamonds Inc.
01.2026 - CurrentRead More
Claims Adjuster
FCCI Insurance Group
06.2024 - 09.2025Read More
Food Service Teacher
Primrose School
05.2022 - 07.2022Read More
Cashier & Store Associate
Bed Bath & Beyond
03.2021 - 07.2021Read More
Line Cook & Prep Cook
BurgerFi
06.2019 - 06.2020Read More
Peachtree Ridge High School
Graduated with Diploma
Read More
University of Georgia
Graduated with degree from Risk Management & Insurance
Read More
Georgia State University
Freshman to Sophomore Year from Business Undeclared