I'Nashja Clark
Miami,FL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Ambassador
World Famous Inc
Fort Lauderdale, Florida
07.2025 - Current
- Created reports detailing performance metrics, daily activities and customer feedback information.
- Provided timely updates on progress towards achieving goals set out by upper management.
- Analyzed customer feedback data to provide actionable insights for improvement.
- Delivered exceptional customer experience across high-volume truck and storefront settings
- Trained new hires in customer service, sales, and food handling
- Supported day-to-day business operations including scheduling, stocking, and guest relations
Behavior Specialist
Tennessee Department Of Children's Services
Nashville, TN
05.2023 - 06.2025
- Maintained accurate records of assessments, observations, interventions, and other activities related to each student's behavioral plan.
- Attended professional development workshops related to best practices in working with special needs populations.
- Provided consultation services to families regarding resources available within their communities that may be beneficial for children exhibiting problem behaviors.
- Conducted home visits as needed to provide additional supports or observe family dynamics impacting a child's behavior at school.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Paraprofessional
Morgan County High School
Madison , GA
09.2022 - 05.2023
- Provided health services to students, including first aid and administering medication.
- Implemented school policies related to health and safety of students.
- Responded quickly to emergency situations involving student health issues.
- Investigated incidents of abuse or neglect reported by faculty members or other staff members.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Provided guidance to students in the classroom setting.
- Assisted in the implementation of educational programs for special needs children.
Business Analyst
Gracefield LLC
Silver Spring, MD
02.2019 - 04.2022
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Developed reports or created dashboards, providing financial-related information to make informed business decisions.
- Collected, tracked and evaluated current business and market trend data.
- Remained current on latest IT developments and advancements to automate and modernize systems.
Executive Assistant
Favorite Healthcare Agency
Woodland Hills, CA
03.2021 - 07.2021
- Maintained filing systems for records, correspondence, reports and documents.
- Answered phone calls, responded to emails and routed incoming mail.
- Assisted with the preparation of presentations, reports and other administrative tasks as requested.
- Checked and processed invoices, purchase orders, expense claims and other financial documents.
- Organized meetings and maintained calendar appointments for staff members.
Travel Crisis Administrative Assistant
Guthrie Corning Hospital
Corning, NY
10.2018 - 05.2019
- Answered patient questions regarding registration and insurance processes.
- Provided assistance to patients in completing necessary forms for admission.
- Reviewed medical records and gathered information needed to complete the registration process.
- Entered data into the electronic health record system accurately.
- Maintained a positive attitude while interacting with patients and families during difficult situations.
Travel Crisis Administrative Assistant
Centers Health Care
Corning, NY
05.2017 - 04.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
Education
High School Diploma -
Mcgavock High School
Nashville, TN05.2018
Skills
- Customer Service & Hospitality – Delivering exceptional service and fostering strong relationships with residents and guests
- Event Planning & Coordination – Organizing and executing engaging community events and activities
- Administrative Support – Managing schedules, handling correspondence, and maintaining records
- Communication & Interpersonal Skills – Effectively engaging with residents, vendors, and team members
- Problem-Solving & Conflict Resolution – Addressing resident concerns and ensuring a positive community experience
- Multitasking & Time Management – Balancing multiple responsibilities in a fast-paced environment
- Vendor & Stakeholder Coordination – Liaising with service providers to enhance community offerings
- Attention to Detail – Ensuring seamless execution of events and resident services
- Technology & Software Proficiency – Utilizing scheduling, CRM, and administrative tools for efficient operations
Summary
Dynamic and client-focused hospitality professional with over 6 years of experience across luxury guest services, food and beverage, behavioral support, and administrative coordination. Recognized for delivering elevated customer experiences, training teams, managing high-volume operations, and maintaining poise under pressure. Seeking a leadership opportunity in a boutique, luxury environment that values personal presence, team development, and unforgettable service.
Websites
Certification
- First Aid/Cpr
- Behavioral Specialist
- Certified Nursing Assistant Cert.
- Behavioral Analyst
Timeline
Lead Ambassador
World Famous Inc
07.2025 - Current
Behavior Specialist
Tennessee Department Of Children's Services
05.2023 - 06.2025
Paraprofessional
Morgan County High School
09.2022 - 05.2023
Executive Assistant
Favorite Healthcare Agency
03.2021 - 07.2021
Business Analyst
Gracefield LLC
02.2019 - 04.2022
Travel Crisis Administrative Assistant
Guthrie Corning Hospital
10.2018 - 05.2019
Travel Crisis Administrative Assistant
Centers Health Care
05.2017 - 04.2018
High School Diploma -
Mcgavock High School