Summary
Overview
Work History
Education
Skills
Timeline
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Increase Winston Erumaka

Houston,TX

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Accomplished and certified Pharmacy Technician with over Number years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Houston Methodist
Houston, TX
06.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Supervisor

NRG Stadium
Houston
02.2023 - Current
  • Monitored employee productivity to provide constructive feedback and coaching
  • Complied with company policies, objectives and communication goals
  • Provided ongoing training to address staff needs
  • Coordinated employee schedules according to shift changes and availability.

Intern

Merry Edwards
San Francisco, CA
08.2022 - 01.2023
  • Worked with team members to promote great customer service and pleasant work environment
  • Attended and participated in meetings and brainstorming sessions with team members
  • Supported various program activities, assisting with administrative tasks
  • Created status reports on operational activities
  • Maintained accurate records and files pertaining to departmental areas of responsibility.

Cashier Supervisor

McDonald's
Houston, TX
05.2022 - 12.2022
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift
  • Greeted customers and responded to requests for information
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.

Customer Service Associate

Circle K
Houston, TX
04.2022 - 09.2022
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Education

Bachelor Of Applied Science - Nursing

Chamberlain University of Nursing
Pearland, TX

Associate of Applied Science in Health Care - Nursing

Houston Community College
Houston, TX
08.2024

Skills

  • Processes and procedures
  • Goal-oriented
  • Experience in leadership
  • Content management expertise
  • Quantitative skills
  • Team management
  • Customer service
  • People skills
  • Teambuilding
  • Communication
  • Confidentiality and HIPAA
  • Team Collaboration
  • Problem-solving skills
  • Workflow Optimization
  • Supply Restocking
  • Stocking shelves

Timeline

Pharmacy Technician

Houston Methodist
06.2023 - Current

Supervisor

NRG Stadium
02.2023 - Current

Intern

Merry Edwards
08.2022 - 01.2023

Cashier Supervisor

McDonald's
05.2022 - 12.2022

Customer Service Associate

Circle K
04.2022 - 09.2022

Bachelor Of Applied Science - Nursing

Chamberlain University of Nursing

Associate of Applied Science in Health Care - Nursing

Houston Community College
Increase Winston Erumaka