Inder Bains
Fowler,CA
Summary
I am a student at California State University, Fresno, and a Coach at Asurion, where I am responsible for driving results, guiding my team, and motivating them to meet performance goals. I focus on developing strong communication, leadership, and problem-solving skills while helping my team deliver consistent, high-quality outcomes. I’m passionate about learning new things and taking on new challenges. Outside of work and school, I love soccer, which keeps me active, competitive, and inspired. I’m fluent in English and Hindi, and a native Punjabi speaker, allowing me to connect with diverse people and communicate effectively in different environments.
Overview
2
2
years of professional experience
Work History
In Home Coach
Asurion
Fresno, California
11.2025 - Current
- Participated in team meetings to discuss performance and improvement strategies.
- Observed coaching sessions to learn effective communication methods.
- Engaged in role-playing scenarios to enhance coaching skills and techniques.
- Collaborated with colleagues to share best practices and insights.
- Maintained a positive environment for team learning and growth.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
In Home Expert
Asurion
Fresno, California
09.2024 - 11.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Attended training sessions to enhance sales techniques and product knowledge.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Engaged customers to understand their needs and preferences.
- Educated customers about products and services offered by the company.
Crew Member
Jimmy John's
Fresno, California
07.2023 - 11.2025
- Provided exceptional customer service in a fast-paced sandwich shop environment.
- Operated point-of-sale system for processing customer orders efficiently and accurately.
- Assisted in training new crew members on operational procedures and best practices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Drove team success by quickly completing assigned tasks.
- Educated customers on menu items, product ingredients and nutritional values.
Assistant Teacher
California corps
Fresno, California
08.2024 - 07.2025
- Supported classroom management by maintaining a positive learning environment.
- Monitored student progress and provided feedback to teachers on individual needs.
- Communicated effectively with students, parents, and staff regarding academic support.
- Supervised small group activities.
- Observed student performance and analyzed individual records to assess progress.
Education
Associate of Science - Business Administration
Fresno City College
Fresno, CA12-2025
Bachelor of Science - Accounting
California State University, Fresno
Fresno, CASkills
- Customer service
- Team collaboration
- Effective communication
- Classroom management
- Sales strategies
- Problem resolution
- Time management
- Data analysis
- Mentoring skills
- Group leadership
- Excellent sales skills
Timeline
In Home Coach
Asurion
11.2025 - Current
In Home Expert
Asurion
09.2024 - 11.2025
Assistant Teacher
California corps
08.2024 - 07.2025
Crew Member
Jimmy John's
07.2023 - 11.2025
Associate of Science - Business Administration
Fresno City College
Bachelor of Science - Accounting
California State University, Fresno