Inderia A. Hart
Rock Hill,SC
Summary
Organized and solutions-driven management specialist with extensive experience in finance, accounting, and client relations. Demonstrates strong leadership in team development and effective communication, consistently enhancing customer satisfaction and streamlining internal processes to drive organizational success.
Overview
13
13
years of professional experience
Work History
Bank Representative
TD Bank
Rock Hill, USA
09.2023 - Current
Sr. Server/Bartender
Famous Toastery
Fort Mill, USA
10.2021 - Current
- Provided excellent customer service with complete knowledge of restaurant menu and job functions
- Accurately utilized the P.O.S. (point of sale) system to process/input orders, and complete end of shift procedures
- Assisted with server, bartender, and host training and certification displaying strong leadership and communication skills
- Assisted with managerial duties to include inventory counts, employee scheduling, and record keeping
- Assisted with marketing to promote sales which included organizing of all private events and banquets; collaborating with local reps to host various promotional events and bi-weekly orders
Bartender
O'Charleys
Rock Hill, USA
08.2013 - 10.2021
- Encouraged repeat business by building positive relationships with customers
- Communicated effectively with co-workers and customer to efficiently address and resolve concerns in a timely manner
- Participated in multiple company training workshops and supported team development
- Strong customer service skills that encouraged repeat business and customer loyalty
- Ensured timely and error‑free order processing by providing thorough and effective communication.
- Accurately received and processed transactions with various forms of payments
Education
B.S. - Business Administration & Management
Winthrop University
Rock Hill, SC01-2021
Associate - Arts
York Technical College
Rock Hill, SC01-2018
Skills
- Customer Service
- Critical Thinking
- Collaborative Team Player
- Attention to Detail
- Time Management
- Sales & Customer Retention
- Maintaining Accountability
- Inventory & Data Management
- Training & Development
- Proficient use of Microsoft Office
Timeline
Bank Representative
TD Bank
09.2023 - Current
Sr. Server/Bartender
Famous Toastery
10.2021 - Current
Bartender
O'Charleys
08.2013 - 10.2021
B.S. - Business Administration & Management
Winthrop University
Associate - Arts
York Technical College