Vania Notaro
Staten Island,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Bank Representative
Santander Bank US
10.2021 - Current
- Established rapport with new clients to increase satisfaction and loyalty.
- Maintained compliance with bank policies, conducting thorough verification of client information.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues.
- Educated customers on features and benefits of banking products and services.
- Managed high-volume cash handling responsibilities while maintaining accuracy and security standards.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Vault Custodian
Santander Bank US
10.2021 - Current
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Counted, verified and handled bank deposits and armored car transactions.
- Updated knowledge on federal regulations pertaining to cash handling practices regularly, ensuring full compliance within the branch at all times.
- Reduced risk exposure by conducting regular risk assessments and making necessary adjustments to operational procedures accordingly.
- Supervised daily cash balancing activities, identifying discrepancies and addressing issues promptly.
ATM Custodian
Santander Bank US
10.2021 - Current
- Increased customer trust through strict adherence to confidentiality guidelines when handling sensitive information related to ATM usage and security.
- Maximized operational efficiency by consistently completing required documentation related to inventory controls, cash management, and service reports.
- Ensured customer satisfaction with efficient cash replenishment and accurate transaction records.
Front End Manager
ShopRite Of Forest & Richmond
11.2017 - 09.2021
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Promoted from cashier to front end manager within three months, demonstrating rapid growth in leadership abilities and operational knowledge.
- Oversaw cashier operations and customer service needs.
- Monitored cash drawers in 16 checkout stations to verify adequate cash supply.
Education
MBA -
University of Phoenix
01.2025
Bachelor of Arts - English
College of Staten Island of The City University of New York
Staten Island, NY01.2022
Skills
- Customer Service
- Fluent in Spanish
- Teamwork and Collaboration
- G Suite
- Microsoft Proficient
Timeline
Bank Representative
Santander Bank US
10.2021 - Current
Vault Custodian
Santander Bank US
10.2021 - Current
ATM Custodian
Santander Bank US
10.2021 - Current
Front End Manager
ShopRite Of Forest & Richmond
11.2017 - 09.2021
MBA -
University of Phoenix
Bachelor of Arts - English
College of Staten Island of The City University of New York
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