India Cannon
Boston,Massachusetts
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
10
10
years of professional experience
Work History
Recovery Specialist
Volunteers of America Massachusetts
Boston, MA
05.2024 - Current
- Provided support to individuals in recovery from substance abuse and other mental health issues.
- Monitored progress of clients and updated treatment plans accordingly.
- Facilitated group therapy sessions, providing guidance and direction to participants.
- Assisted with the development of relapse prevention strategies for clients.
- Educated clients about the dangers associated with substance use and abuse.
- Created individualized treatment plans for clients based on their individual needs.
Verification Specialist
Organogenesis
Canton, MA
11.2022 - Current
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Analyzed complex health plan contracts to determine benefit coverage levels for services rendered.
Administrative Assistant III
Beth Israel Deaconess Medical Center
Boston, MA
10.2021 - 11.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Benefits Specialist
Partner's Health Care
Somerville, MA
06.2017 - 08.2020
- Researched compensation and benefits policies and plans
- Designed reports and
- Recommendations from the senior team
- Collaborated with outside vendors, such as investment
- Brokers and benefit vendors, to ensure they were compliant with state and federal laws
- Conducted benefit analysis to ensure benefits plans were cost effective
- -
Member Services Representative
Health Connector
Boston, MA
10.2014 - 06.2017
- Assisted individuals with inquiries related to their insurance applications
- Maintained contact
- With insurance companies to verify coverage for applicants
- Communicated with applicants on
- How their insurance worked and how copays were calculated
Education
Some College (No Degree) - Health Administration
Massasoit Community College
Brockton, MASkills
- Clerical Support
- HIPAA Compliance
- Insurance Billing
- Appointment Scheduling
- Administrative Support
- Insurance benefits verification
- Medical Terminology
- Electronic authorization processing
ADDITIONAL EXPERIENCE
- Bloomingdale's, Chestnut Hill, MA
- Seasonal beHelpful Associate
Timeline
Recovery Specialist
Volunteers of America Massachusetts
05.2024 - Current
Verification Specialist
Organogenesis
11.2022 - Current
Administrative Assistant III
Beth Israel Deaconess Medical Center
10.2021 - 11.2022
Benefits Specialist
Partner's Health Care
06.2017 - 08.2020
Member Services Representative
Health Connector
10.2014 - 06.2017
Some College (No Degree) - Health Administration
Massasoit Community College
Similar Profiles
Tamia EdwardsTamia Edwards
Direct Support Professional at Volunteers of AmericaDirect Support Professional at Volunteers of America
Michelle HernandezMichelle Hernandez
Family Advocate II at Volunteers of America of Greater Los AngelesFamily Advocate II at Volunteers of America of Greater Los Angeles
April MyresApril Myres
Housing Specialist at Volunteers Of America NCNNHousing Specialist at Volunteers Of America NCNN
Yichen ZhouYichen Zhou
Peer Leader at Global House, Boston UniversityPeer Leader at Global House, Boston University
Liam FlahertyLiam Flaherty
Analyst at Saints and CompanyAnalyst at Saints and Company