India Corley
Chattanooga,USA
Summary
Reliable applicant willing to take on challenges and succeed with my team by prioritizing tasks and addressing problems. I am a dependable worker seeking opportunities to develop my talents and aid in the advancement of the business. I am considered to be diligent, moral, and meticulous. I am pursuing a degree in psychology with the objective of commencing my own business. I identify and promptly fill gaps in my expertise to benefit the team and company. Leveraging calm periods wisely in fast-paced workplaces helps me to stay on top of expectations. Maintains orderly, spotless, and secure work environments while paying special attention to essential details. My overall objective is to expand my expertise in a professional setting while building a solid team and starting my career.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Mixologist
Mezcla Cocina Y Cantina
Chattanooga, TN
05.2022 - Current
- Developed and maintained high standards of customer service during all bar operations.
- Ensured compliance with health department regulations regarding food preparation and serving areas.
- Managed cash register transactions accurately including counting back change correctly to customers.
- Provided guidance and direction to junior staff members when needed in order to assist them with their duties.
Fulfillment Associate
Amazon.com
Chattanooga, USA
01.2022 - 04.2022
- The job I have is to ensure that inbound warehousing is properly stored so that customers can receive their orders on time
- I'm responsible for scanning products and appropriately placing them to the right shelf for customer's consumption
- I also inspect items for any defects and escalate damaged items to the supervisor ensuring adequately labeled products
Bartender/Server
Jim 'N Nick's Bar-B-Que
Chattanooga, USA
08.2018 - 01.2022
- Follow all Health & Safety policies and F&B procedures & standards
- Ability to mix drinks and know how to prepare a variety of cocktails and fancy drinks
- Serve guests food and beverage
- Commitment to delivering exceptional service - courteous and friendly
Bartender
Juicy Crab
Chattanooga, USA
09.2019 - 11.2021
- Provide professional, responsive and friendly beverage & food service to members / guests
- Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu and specials
- Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
- Use good judgment and discretion when serving alcohol
- Handle complaints with professionalism and tact
- Take action if possible or escalate to the supervisor
Bartender/Server
Sparetime Entertainment
Chattanooga, USA
12.2016 - 02.2020
- Presenting menus to customers and answer questions about menu items
- Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
- Greeting guests and taking orders
- Adhered to state liquor regulations to serve alcohol safely
Server
IHOP
Chattanooga, USA
04.2016 - 06.2016
- Serving tables, ringing in orders, answering questions about things on the menu, upselling, to-go, handling cash
Customer Service Representative
Convergys
Chattanooga, USA
12.2015 - 04.2016
- Met personal, team and company goals in customer service environment
- Managed customer calls efficiently in fast-paced call center environment
- Handled customer inquiries, payments and service requests
- Offering Premiums, handling customer complaints, trouble shooting, and upselling
- Informed customers of promotions and special offers to increase sales
Education
High school diploma -
Ooltewah High School
Ooltewah, TN12.2015
Skills
- Bartending
- Mixologist
- Upselling
- Cash Handling
- Warehouse Experience
- Food Preparation
- Heavy Lifting
- Restaurant experience
- Customer relations
- Refund processing
- Good communication
- Strong Organization
- Attention To Detail
- Analytical Skills
- Ability To Multitask
- Communication Skills
- Problem Solving Skills
- Social Media Marketing
- Exceptional customer service
Certification
ABC Permit, 06/2016, 06/2017, Certifies that I am legally allowed to serve alcohol.
References
References available upon request.
Timeline
Lead Mixologist
Mezcla Cocina Y Cantina
05.2022 - Current
Fulfillment Associate
Amazon.com
01.2022 - 04.2022
Bartender
Juicy Crab
09.2019 - 11.2021
Bartender/Server
Jim 'N Nick's Bar-B-Que
08.2018 - 01.2022
Bartender/Server
Sparetime Entertainment
12.2016 - 02.2020
Server
IHOP
04.2016 - 06.2016
Customer Service Representative
Convergys
12.2015 - 04.2016
High school diploma -
Ooltewah High School
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