India Dusenbury
Burlington
Summary
Compassionate Medical Assistant experienced in direct patient care and medical office management. Achieved high levels of patient satisfaction through effective communication and strong interpersonal skills. Focused on adhering to regulatory standards while streamlining client processing for improved healthcare delivery.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant/Assistant Front Office Manager
Manhattan Colorectal Surgeons
New York
09.2000 - Current
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system to support patient care.
- Coordinated patient scheduling and confirmed appointments to optimize clinic operations and minimize wait times.
- Answered phones, scheduled appointments, and managed patient flow while professionally greeting visitors to enhance patient experience.
- Collected and recorded patient vital signs and medical histories accurately.
- Maintained electronic health records, ensuring data accuracy and confidentiality.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
New York School of Medical & Dental Assistant
Long Island City, NY 09.1996 - 05.1997
Skills
- EHR management
- patient scheduling
- HIPAA compliance
- Records management
- Human anatomy and physiology
- time management
- problem solving
- effective communication
Certification
- Joint Commission Training
- Quad AAAA
- Epic Training
- BLS certification
- MDLogic training
Timeline
Medical Assistant/Assistant Front Office Manager
Manhattan Colorectal Surgeons
09.2000 - Current
New York School of Medical & Dental Assistant
09.1996 - 05.1997