India Haywood- Thompson
Philadelphia
Summary
Talented Recovery Coordinator with positive approach to improving clients' behavior in different settings. Dedicated professional always ready to promote patient dignity and normalization of different conditions. Organized and proactive with great leadership skills. Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Evaluated treatment progress and adjusted treatment plans accordingly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Recovery Coordinator
Merakey
05.2023 - Current
- The Recovery Coordinator is responsible for assessing, planning, and skill transferring recovery treatment and support plans for adults and youth with an Intellectual Developmental Disability and mental health diagnoses
- The Recovery Coordinator provides intensive therapeutic services in all types of settings, including but not limited to community living arrangements, schools, community settings, natural support residents, etc
- The Recovery Coordinator, in collaboration with other members of the treatment team, implements and transfers skills identified in the recovery treatment and support plan that utilizes a person-centered approach.
- Improved patient recovery rates by developing and implementing comprehensive care plans.
- Managed caseloads effectively, ensuring timely follow-ups and regular progress updates for each patient.
- Enhanced patient experience through compassionate communication and active listening.
- Promoted a supportive environment for patients, families, and staff during the recovery process.
Mental Health Program Specialist
Elwyn
01.2019 - 05.2023
- To help individuals, their families, and community helpers, such as law enforcement and emergency medical services personnel, are assisted by other Crisis Specialists in quickly assessing complex behavioral health situations and developing, recommending, and supporting appropriate telephonic crisis interventions.
- Enhanced patient outcomes by developing and implementing comprehensive mental health programs.
- Collaborated with multidisciplinary teams for improved patient care and support services.
- Evaluated program effectiveness using various assessment tools, resulting in data-driven improvements.
- Provided ongoing training and supervision to mental health professionals, fostering skill development and team cohesion.
Behavioral Health Worker (BHW)/Therapeutic Support Staff (TSS) Part-time
Kensington Management Services
06.2018 - 06.2020
- I was responsible for providing one-to-one mental health interventions to children and adolescents with autism spectrum disorders, in order to promote age-appropriate psychosocial
Education
Psychology B.A. -
Southern New Hampshire University
Bachelor Of Science - Clinical Psychology
Capella University
Minneapolis, MN05.2026
Skills
- Behavior Modification – Rehabilitation Skills
- Building Customer loyalty
- Empathy, patience, and compassion
- Patient Resolution Skills
- Office Management – Organization Skills
- Team Building
- Problem Resolution
- Public Speaking
- Time Management
- Active Listening Skills
- Crisis Management
- Decision-Making
- Boundary Setting
- Motivational Interviewing
- Medication monitoring
References
REFERENCES UPON REQUEST
Timeline
Recovery Coordinator
Merakey
05.2023 - Current
Mental Health Program Specialist
Elwyn
01.2019 - 05.2023
Behavioral Health Worker (BHW)/Therapeutic Support Staff (TSS) Part-time
Kensington Management Services
06.2018 - 06.2020
Psychology B.A. -
Southern New Hampshire University
Bachelor Of Science - Clinical Psychology
Capella University
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