India Jefferson
Wilmington,United States
Summary
Dynamic sales leader with proven expertise in sales strategy development and managerial skills, honed across roles at Residence Inn Marriott and other leading companies. Excels in customer engagement and support, driving revenue growth by over 20%. Known for exceptional leadership and problem-solving abilities, adept at fostering client relationships and team performance.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
Work History
Sales Coordinator/SMERF Sales Manager
Residence Inn Marriott
06.2024 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Generated detailed reports on sales performance, providing insights for data-driven decision making.
- Established revenue management strategies tailored specifically for the SMERF sector, maximizing financial results without compromising customer satisfaction levels.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Caregiver
Care & Help
03.2018 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Dual Sales Manager
Embassy Suites/Homewood Suites
02.2024 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Expanded market share by identifying and penetrating untapped markets.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Sales Coordinator
Doubletree By Hilton
05.2022 - 02.2024
- Organized regular training sessions for the sales team to ensure they remained up-to-date on product knowledge, market trends, and selling techniques.
- Mentored junior staff members, providing ongoing support to enhance their professional development and improve overall team performance.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prioritized sales work based on market trends, customer needs and territory goals.
- Managed overall growth of assigned territory and exceeded targets.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Education
High School Diploma -
Penn Wood High Green Ave
Lansdowne, PA06-2019
Skills
- Goals and performance
- Strong enthusiasm
- Exceptional leader
- Sales strategy development
- Managerial skills
- Goal-oriented mindset
- Cold-calling
- Customer engagement and support
- Sales consultation
- Sales closing
- Problem-solving abilities
- Multitasking
Timeline
Sales Coordinator/SMERF Sales Manager
Residence Inn Marriott
06.2024 - Current
Dual Sales Manager
Embassy Suites/Homewood Suites
02.2024 - 05.2024
Sales Coordinator
Doubletree By Hilton
05.2022 - 02.2024
Caregiver
Care & Help
03.2018 - Current
High School Diploma -
Penn Wood High Green Ave
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