India Jennings
Auburn,USA
Summary
Hello, my name is India Jennings. I am a very dedicated worker and I would love to be apart of your team to help achieve plenty company goals!
Overview
7
7
years of professional experience
Work History
Insurance Agent
Freeway Insurance Agency
Opelika, Alabama
09.2024 - 01.2025
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed appropriate quotes based on risk information.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
QUALITY CONTROL INSPECTOR/ INJECTION MOLDING OP
Briggs & Stratton
Auburn, USA
11.2022 - 09.2024
- Followed standard operating procedures during daily inspection activities
- Maintained accurate records of all inspection results and corrective actions taken
- Maintained inspection records and documentation associated with quality program
- Inspected molds for wear or damage before use to prevent any malfunctions
- Performed quality control inspections on finished products for defects or inconsistencies
- Repaired defective parts or components by replacing worn or damaged components
- Communicated effectively with supervisors about any changes in the injection molding process
- Monitored machine performance, temperature, pressure and cycle times during operation
- Attended meetings regularly with supervisor regarding production goals and objectives
SHIFT MANAGER/KEY HOLDER
Popeyes Louisiana Kitchen
Auburn, USA
05.2018 - 07.2022
- Effectively managed a team of 10+ employees in a fast-paced retail environment, ensuring excellent customer service and sales goals were achieved
- Performed opening and closing duties including counting cash drawers, setting alarms, preparing bank deposits
- Trained and coached new staff on company policies, product knowledge, POS system use, and customer service skills
- Resolved customer complaints promptly and professionally
- Handled scheduling for the shift, including assigning tasks to employees and monitoring progress throughout the day
- Utilized problem-solving techniques to resolve conflicts between employees or customers
- Represented business in marketplace and developed relationships with key accounts to promote and market business
Education
HIGH SCHOOL DIPLOMA -
Auburn High School
Auburn, AL06.2020
Skills
- Inspection documentation
- Quality processes
- Visual inspections
- Recordkeeping
- Inspection procedures
- Training and mentorship
- Multitasking
- Problem-solving aptitude
- Machine setup
- Operator training
- Tooling selection
- Injection molding techniques
- Time management abilities
- Material Handling
- Critical Thinking
- Professionalism
- Scheduling
- Bookkeeping
- Organization skills
- Telephone skills
- Time management
- Typing speed
- Multi-line telephone skills
- Professionalism and ethics
- Customer service
- Effective leadership
- Store organization
References
- Lilian Worley, Student AHS Teacher, (334) 821-3132, lilianw@ahs.org
- Jonathon Smith, Coworker Supervisor, (334) 826-6030, johnathonsmith12@yahoo.com
Timeline
Insurance Agent
Freeway Insurance Agency
09.2024 - 01.2025
QUALITY CONTROL INSPECTOR/ INJECTION MOLDING OP
Briggs & Stratton
11.2022 - 09.2024
SHIFT MANAGER/KEY HOLDER
Popeyes Louisiana Kitchen
05.2018 - 07.2022
HIGH SCHOOL DIPLOMA -
Auburn High School