Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JAIRO ANDRES HERNANDEZ

Homestead,FL

Summary

Dynamic manager with a proven track record at Metro by T-Mobile, excelling in quality control and team leadership. Successfully developed sales strategies that boosted revenue and enhanced customer satisfaction. Skilled in contract negotiation and data analysis, fostering collaboration to achieve operational excellence and drive business growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Insurance Agent

XPERIOR
MIAMI, FL
01.2025 - Current
  • Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.

MANAGER

Metro by T-Mobile
MIAMI, FL
05.2021 - Current
  • Performed first article inspection on incoming raw materials.
  • Ensured that all products met customer requirements prior to shipment.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Resolved customer complaints in a timely manner.
  • Established customer service standards and monitored staff compliance.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Assistant Manager

MEGA WINE
MIAMI, FL
01.2021 - 04.2021
  • Ensured compliance with safety regulations and company policies.
  • Implemented quality control measures to uphold company standards.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Analyzed business performance data and forecasted business results for upper management.
  • Coordinated with other departments to ensure smooth flow of operations.

Assistant Manager

Claro Communications
BOGOTA, BOGOTA
05.2011 - 02.2017
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Produced thorough, accurate and timely reports of project activities.
  • Implemented quality control measures to uphold company standards.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.
  • Created and managed budgets for travel, training, and team-building activities.

Education

BUSINESS MANAGEMENT - BUSINESS MANAGEMENT

LAS MERCEDES
BOGOTA
01-2009

High School Diploma -

IMEN
Bogota, NJ
12-2005

Skills

  • Quality control
  • Team leadership
  • Inventory management
  • Sales techniques
  • Vendor management
  • Business administration
  • Contract negotiation
  • Insurance policy writing
  • Policy renewals
  • Health insurance
  • Data analysis
  • Team collaboration
  • Inspection documentation
  • Quality processes

Certification

  • insurance license 2-14

Languages

English
Limited
Spanish
Professional

Timeline

Insurance Agent

XPERIOR
01.2025 - Current

MANAGER

Metro by T-Mobile
05.2021 - Current

Assistant Manager

MEGA WINE
01.2021 - 04.2021

Assistant Manager

Claro Communications
05.2011 - 02.2017

BUSINESS MANAGEMENT - BUSINESS MANAGEMENT

LAS MERCEDES

High School Diploma -

IMEN

Similar Profiles

CREATE PROFILE