India Johnson
Charlotte,NC
Summary
Experienced Mortgage Loan Originator with a solid track record in managing loan processes, from origination to underwriting. Skilled in data analysis, customer service, and navigating regulatory compliance, aiming to leverage these skills in a dynamic team environment. Known for problem-solving abilities and a keen eye for optimizing loan solutions to meet diverse customer needs and drive revenue.
Overview
5
5
years of professional experience
Work History
Loan Officer
LISA CARR & ASSOCIATES
Los Angeles
10.2021 - 04.2024
- Developed and maintained knowledge of available loan products, processing procedures, underwriting, and general departmental guidelines.
- Spearheaded loan product knowledge, ensuring adherence to processing procedures and underwriting guidelines, enhancing company profitability through strategic loan pricing and service selling.
- Led loan pipeline management from origination to closing, streamlining management reporting and enhancing operational efficiency.
- Expertly compiled loan applicant financial information, updating credit and loan files to maintain accuracy and compliance.
- Adhered to federal and state compliance guidelines relative to retail mortgage lending.
Loan Processor
LISA CARR & ASSOCIATES
Los Angeles
11.2019 - 10.2021
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Calculated income, assets and liabilities to meet lender requirements.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
Social Media Marketing Intern
MARKETPLACE BUSINESS NEWS
Los Angeles
01.2019 - 11.2019
- Worked closely with the Senior Social Media Marketing Manager to increase following and engagement on Instagram, Facebook, and Twitter by creating targeted economic-based post reports.
- Managed a monthly budget for Facebook and Instagram ads of $5K in order to promote fundraisers for the non-profit news organization which yielded a successful $56,000 fundraiser.
- Tracked and reported social media KPIs for each social channel including impressions, engagement, followers, reach, likes and comments.
Education
Bachelor of Science in Marketing -
THE UNIVERSITY OF NORTH CAROLINA GREENSBORO
Greensboro, NC12.2018
Skills
- Loan Origination & Underwriting
- Regulatory Compliance
- Financial Services
- Data Analysis
- Customer Service
- Social Media Marketing
- Data & Analytics
- Project Management
- Database Management
- Document analysis
- Bottom Line LoanMaster Loan Servicing
- Mortgage Banking and Analysis
- Process Optimization/Improvements
- Business Development
- Credit and collections
- Financial Modeling
- Operations Management
- Account updating
- Data Entry
- Report Generation
Websites
Timeline
Loan Officer
LISA CARR & ASSOCIATES
10.2021 - 04.2024
Loan Processor
LISA CARR & ASSOCIATES
11.2019 - 10.2021
Social Media Marketing Intern
MARKETPLACE BUSINESS NEWS
01.2019 - 11.2019
Bachelor of Science in Marketing -
THE UNIVERSITY OF NORTH CAROLINA GREENSBORO
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