India Mcnary
Millington
Summary
Healthcare Data and Revenue Cycle professional with 9+ years of experience in medical billing, claims analysis, denial management, accounts receivable optimization, and payer reimbursement analytics across Medicare, Medicaid, and commercial insurance environments.
Experienced in analyzing healthcare claims data to identify denial trends, reimbursement barriers, and operational inefficiencies impacting revenue cycle performance and patient financial outcomes. Skilled in supporting data integrity, reporting workflows, and EHR-based systems including Epic environments.
Strong background in population health–adjacent analytics including claims trend analysis, utilization patterns, medical necessity review, and value-based care reporting support. Adept at translating complex billing and healthcare data into actionable insights that improve financial performance and operational efficiency.
Seeking Healthcare Data Analyst, Population Health Analyst, or Epic Analyst opportunities where I can leverage data analysis, reporting, and healthcare system expertise to support improved outcomes and revenue integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Revenue Cycle Analyst
GeneDx Laboratory
01.2025 - Current
- Analyze patient and claims data to ensure accuracy and integrity across billing workflows and downstream reimbursement processes
- Investigate billing discrepancies and denial patterns to identify root causes impacting reimbursement delays and revenue leakage
- Support revenue cycle performance by tracking payer trends, claim rejections, and authorization-related issues
- Maintain and validate structured patient and billing datasets within internal systems to support reporting accuracy
- Collaborate with finance and billing teams to evaluate billing workflow performance and improve operational efficiency
- Process financial adjustments, refunds, and claim corrections while ensuring compliance with payer rules and documentation standards
- Support prior authorization data validation and benefit verification to ensure clean claim submission and reduce denial risk
- Identify process improvement opportunities by analyzing recurring billing and payer issues across multiple insurance types
Revenue Cycle Analyst
Aveanna Healthcare
Chandler, Arizona
01.2024 - Current
- Performed insurance eligibility and benefits analysis to ensure accurate coverage determination and reduce claim rework
- Conducted claims data review to identify trends in denials, underpayments, and reimbursement delays
- Analyzed open and denied claims to determine root causes and support corrective action strategies
- Prepared supporting documentation for appeals, retrospective reviews, and authorization validation processes
- Posted and reconciled insurance and patient payments using ERAs/EOBs to maintain financial data integrity
- Communicated payer trends and claim status insights to internal teams to improve revenue cycle performance
- Reviewed claims for data accuracy, coding alignment, and payer-specific requirements to improve first-pass acceptance rates
- Supported reporting of recurring denial patterns to assist leadership in process optimization
Health Information Analyst/My Chart
CTG Medical
01.2021 - 11.2022
- Processed and submitted high-volume medical claims to insurance carriers with focus on accuracy, timeliness, and payer compliance.
- Investigated and resolved claim denials, rejections, and payment discrepancies, contributing to improved reimbursement outcomes and reduced aging A/R.
- Recovered underpaid claims through detailed review of EOBs, payer contracts, claim edits, and reimbursement variances.
- Maintained detailed records of billing activity, payment posting, and account updates to support account reconciliation and audit readiness.
- Assisted patients with billing questions, balances, and payment plans while delivering professional customer service.
- Collaborated with providers, clinics, and internal teams to ensure proper documentation, coding support, and accurate claim submission.
- Sent written correspondence to member clinics/clients in alignment with organizational policies and payer requirements.
- Reviewed claims for coding-related issues including diagnosis specificity, procedure-to-diagnosis linkage, and modifier usage awareness.
A/R Analyst
Still Waters Homecare
08.2018 - 11.2020
- Analyzed accounts receivable data to track outstanding balances, aging trends, and payer performance issues
- Conducted payer outreach and claims analysis to resolve denials, underpayments, and reimbursement delays
- Identified root causes of claim failures including missing authorizations, data errors, and medical necessity issues
- Tracked and documented claims lifecycle data including status, control numbers, and payer responses
- Supported denial trending analysis and recommended process improvements to reduce revenue leakage
- Maintained revenue integrity by ensuring accurate documentation of payer communications and claim updates
- Assisted leadership with identifying patterns in denials and reimbursement delays to improve financial outcomes
Medical Billing Specialist
Target Medical
02.2015 - 08.2017
- Analyzed billing and claims data to improve accuracy and reduce denial rates across multiple client accounts
- Supported full-cycle accounts receivable tracking including claim status, payment posting, and reconciliation
- Identified trends in overdue claims and escalated issues to improve collection efficiency
- Reviewed claims for data integrity, coding accuracy, and payer submission compliance
- Applied ICD-10, CPT, and HCPCS knowledge to support clean claim submission and reduce rework
- Maintained structured billing datasets used for reporting, auditing, and financial tracking
Education
Diploma -
Millington Central High School
No Degree - Medical Billing And Coding
Anthem Career College
Memphis, TNMedical Assistant
University of Memphis
Memphis, TN03-2026
Certified Risk Adjustment Coding
Allied Prep Health Academy
Atlanta, GASkills
- HealthCare Data Analysis (Claims & Revenue Cycle)
- Population Health Data Support (Claims- Based Insights)
- Revenue Cycle Analytics (RCM KPI's, A/R Trends
- Denial & Reimbursement Trend Analysis
- Root Cause Analysis (Billing & Payer Issues)
- Claims Data Integrity & Validation
- Insurance Claims Lifecycle Analysis
- KPI Tracking (AR Aging, Denials Reimbursement Lag)
- Payment Variance Analysis (Under/ Overpayments)
- Medicare, Medicaid, Commercial Payer Analytics
- Prior Authorization Data Tracking
- Medical Necessity & Utilization Review Support
- Clean Claim Rate Optimization
- Payer Correspondence & Provider Support
- Patient Billing Inquiries & Payment Plans
- Reimbursement Analysis & Root Cause Trending
- Compliance with Payer Guidelines
- EOB / ERA Interpretation
- Revenue Recovery Strategies
- EHR / Billing Systems: Epic, Cerner, Brightree, Kareo, Athenahealth, Waystar, XIFIN, E-Clinical Works, Epic Caboodle, SlicerDicer
- Billing Functions: Claim submission, claim status review, denial follow-up, payment posting, appeals, adjustments, collections support
- Software: Microsoft Word, Excel, Outlook, SQL, Tableu
- Coding Knowledge: ICD-10-CM, CPT, HCPCS Level II, modifiers, medical necessity, diagnosis-to-procedure linkage
Certification
Medical Billing and Coding, Anthem Career College 2015
Timeline
Revenue Cycle Analyst
GeneDx Laboratory
01.2025 - Current
Revenue Cycle Analyst
Aveanna Healthcare
01.2024 - Current
Health Information Analyst/My Chart
CTG Medical
01.2021 - 11.2022
A/R Analyst
Still Waters Homecare
08.2018 - 11.2020
Medical Billing Specialist
Target Medical
02.2015 - 08.2017
Diploma -
Millington Central High School
No Degree - Medical Billing And Coding
Anthem Career College
Medical Assistant
University of Memphis
Certified Risk Adjustment Coding
Allied Prep Health Academy