Helping those in need, being a Mother of 9 children, I have developed skills on how to be patient, considerata, understanding, time managed person
India Natewa
Self-employed Silversmith
Zuni,NM
Summary
Dynamic silversmith and former Accounts Receivable Clerk at Ed Corley Dodge LLC, recognized for exceptional problem-solving and customer service skills. Proven ability to enhance team collaboration and streamline processes, resulting in improved client satisfaction. Adaptable and detail-oriented, with strong computer proficiency and a commitment to continuous improvement.
Overview
34
34
years of professional experience
1
1
Language
Work History
Silversmith
Self-employed
08.1992 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Personal Care Provider
Zuni Home Health Care Agency
08.2022 - 10.2024
- Documented vitals, behaviors, and medications in client medical records.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported clients to appointments and social engagements, enabling them to remain active within their community.
- Collaborated effectively with fellow Personal Care Providers within a team-based care model, ensuring seamless continuity of support services.
- Advocated for clients'' rights regarding privacy and dignity during all aspects of personal care provision.
- Educated family members on best practices for supporting their loved one''s ongoing personal care needs.
- Developed strong rapport with clients and families, fostering trust and open communication.
- Maintained accurate records of client progress, documenting changes in health status or needs for medical review.
- Promoted client safety by identifying potential hazards in the home environment and implementing necessary precautions.
- Improved client mobility by assisting with transfers between beds, chairs, or other surfaces as needed.
- Streamlined daily routines through efficient scheduling of appointments, errands, and personal care tasks.
Accounts Receivable Clerk
Ed Corley Dodge LLC
11.2007 - 04.2008
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Education
GED -
University of New Mexico -Gallup Branch
Gallup, NM04-1993
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Problem-solving
Team management
Time management
Flexible and adaptable
Data entry
Multitasking
Verbal communication
Supervision and leadership
Interests
Timeline
Personal Care Provider
Zuni Home Health Care Agency
08.2022 - 10.2024
Accounts Receivable Clerk
Ed Corley Dodge LLC
11.2007 - 04.2008
Silversmith
Self-employed
08.1992 - Current
GED -
University of New Mexico -Gallup Branch