India Powell
Esthetician
Summary
Motivated new esthetician with a passion for skincare seeking to leverage hands-on training, experience and exceptional customer service skills to deliver exceptional results to clients. Skilled in performing a variety of skincare treatments, including facials, waxing, and lash/ brow services. Strong product knowledge of Dermalogica. A fast learner, team player, and dedicated professional committed to delivering outstanding client experiences.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Shift Manager
Zaxbys
Winston-Salem, NC
06.2017 - 12.2021
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
Sales Associate
Gabes, Gabriel Brothers
Winston-Salem, NC
08.2022 - Current
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Representative
Circle K
Winston-Salem, NC
01.2022 - 07.2022
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Parkland Magnet High School
1600 Brewer Rd 08.2017 - 06.2021
Esthetician License -
Derma Academy
210 N Main St, Kernersville, NC 27284, US 08.2022 - 03.2023
Skills
Cash Handling
Sales trends
Stocking and replenishing
Client Service
Relationship building
Professional demeanor
Multi-tasking strength
Excellent people skills
Problem-solving skills
Certification
Clean touch certified
References
-Elena Mozur (Dermalogica business consultant) 704-441-7550
Timeline
Clean touch certified
03-2023
Dermalogica certified
03-2023
Lash extension Certification
03-2023
Barbicide certified
03-2023
Sales Associate
Gabes, Gabriel Brothers
08.2022 - Current
Esthetician License -
Derma Academy
08.2022 - 03.2023
Customer Service Representative
Circle K
01.2022 - 07.2022
High School Diploma -
Parkland Magnet High School
08.2017 - 06.2021
Shift Manager
Zaxbys
06.2017 - 12.2021