India Williams
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience. Adding value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Restaurant Hostess
Matchbox Vintage Pizza Bistro
Bethesda, MD
05.2023 - Current
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Greeted guests and sat customers at tables or in waiting areas.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Cashier
Potomac Gourmet Market
National Harbor, MD
03.2022 - 05.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and organized work area for efficient operations.
Teacher's Assistant
Metro Staffing
Olney, MD
06.2014 - 04.2020
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Education
High School Diploma -
Kipp Dc: College Preparatory High School
Washington, DC05-2013
Pennsylvania State University Mont Alto
Mont Alto, PASkills
- Table setting arrangements
- Reservations Coordination
- Conflict Resolution
- Dining crew workflow optimization
- Reading Comprehension
- Payment Processing
- Guest Relations
Accomplishments
- Received Three Passion Awards for delivering outstanding service and consistently surpassing my target KPIs for mystery shoppers.
Timeline
Restaurant Hostess
Matchbox Vintage Pizza Bistro
05.2023 - Current
Cashier
Potomac Gourmet Market
03.2022 - 05.2023
Teacher's Assistant
Metro Staffing
06.2014 - 04.2020
High School Diploma -
Kipp Dc: College Preparatory High School
Pennsylvania State University Mont Alto
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