Indian Drake
Jacksonville,FL
Summary
Dynamic leader with proven expertise in inmate supervision and crisis intervention, honed at the Department of Corrections. Excelled in enhancing safety and efficiency, showcasing strong verbal communication and leadership skills. Experienced in mentoring teams at Taco Bell and KFC, driving performance and satisfaction. Skilled in de-escalation techniques and policy enforcement, achieving significant improvements in operational effectiveness.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management.
Overview
12
12
years of professional experience
Work History
Correctional Officer Sergeant
Department of Corrections
Raiford, FL
01.2020 - Current
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Handled inmate counts and searches for missing inmates.
- Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
- Provided ongoing mentoring and guidance to new officers, fostering a supportive team environment focused on professional growth and development.
- Supervised 133 employees and performance of tasks and managed 1433 offenders.
General Manager
Taco Bell
Callahan, Fl
04.2018 - 03.2020
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Oversaw 31 employees
General Manager
KFC
Montevallo, AL
01.2013 - 03.2018
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed approximately 28 incoming calls and daily emails
Education
Bachelor of Science - Criminal Justice
Strayer University
Birmingham, AL06-2016
Associate of Science - Criminal Justice
Denmark Technical College
Denmark, SC06-2012
Skills
- Inmate transportation
- Inmate supervision
- Restraint techniques
- Timekeeping
- Verbal communication
- Policy enforcement
- Crisis intervention training
- Firearms proficiency
- Leadership and team building
- Operations management
Timeline
Correctional Officer Sergeant
Department of Corrections
01.2020 - Current
General Manager
Taco Bell
04.2018 - 03.2020
General Manager
KFC
01.2013 - 03.2018
Bachelor of Science - Criminal Justice
Strayer University
Associate of Science - Criminal Justice
Denmark Technical College