Indiana Jimenez
Plantation,FL
Summary
Dynamic and reliable professional with extensive experience in customer service,
Experienced cleaning professional prepared to maintain high standards in facilities management. Strong focus on team collaboration and delivering results. Reliable and adaptable with changing needs. Skilled in sanitation, floor care, and basic maintenance tasks. Positive attitude and strong work ethic ensure clean and safe environment.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
7
7
years of professional experience
Work History
Line Server
Pollo Tropical
Sunrise, FL
04.2017 - 07.2024
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Store Associate
Walgreens
Coral Springs, FL
09.2022 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Cashier
Dollar Tree
Sunrise, FL
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Janitor
USSI
Coral Springs, FL
03.2021 - 06.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Digital Filmmaking & Video Production
Art Institute of Fort Lauderdale
Fort Lauderdale, FL06.2009
Hollywood Hills High School
Hollywood, FL05.2006
Skills
- Customer service
- Efficient work pace
- Work area cleaning
- Reliability and punctuality
- Handling customer complaints
- Cleanliness and hygiene
- Food safety
- Cleaning and sanitizing
- Cash handling
- Equipment operation
- Proficient in software
- Restocking and storage procedures
- Teamwork
- Multitasking
- Computer skills
- Clear communication
- Organizational skills
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Full Professional
References
Name: Erika Fortis
Phone Number: (954) 696-5025
Relationship: Client
Name: Sam Almanasir
Phone Number: (954) 260-9081
Relationship: Client
Name: Ron Meklas
Phone Number: (954) 266-9238
Relationship: Client
Timeline
Store Associate
Walgreens
09.2022 - 12.2023
Cashier
Dollar Tree
02.2022 - 07.2022
Janitor
USSI
03.2021 - 06.2022
Line Server
Pollo Tropical
04.2017 - 07.2024
Digital Filmmaking & Video Production
Art Institute of Fort Lauderdale
Hollywood Hills High School