Indika Foster
Nottingham,MD
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Member Service Representative
Erickson Advantage at Charlestown Assisted Living
06.2021 - Current
- Manage inbound and walk-in contact with members, responsible parties and provider/vendors for Erickson Advantage
- Act as primary resource to health plan members in problem resolution
- Arrange for order/delivery of medical equipment, supplies, and services requested by Community Care Coordinator or Primary Care Physician.
- Responded to customer calls and emails to answer questions about products and services
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Investigated and resolved customer inquiries and complaints quickly
Pharmacy Technician
Heartland Healthcare Services
12.2022 - 08.2023
- Filling and labeling prescription orders accurately and properly
- Generate prescription labels
- Scan prescription barcode to ensure all products are being shipped to correct facility and station
- Document prescription errors.
Pharmacy Technician
CVS at Charlestown & Oak Crest Assisted Living
03.2014 - 05.2021
- Order entry
- Medication inventory management
- Manage telephone orders and ensure proper processing by the pharmacist
- Contact physicians when necessary to confirm patient information
- Perform weekly Inventory management procedures
- Fill and ensure accuracy of prescription orders.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
Pharmacy Clerk/ Tech
Giant Food Market
07.2007 - 11.2012
- Provided legendary customer service
- Provided counseling to customers answering queries about health needs
- Adhered to FDA Drug Safety Guidelines
- Managed supplies received and filed invoices.
Education
Bachelors of Science Candidate - Biology -
Coppin State University
Baltimore, MD01.2016
Skills
- Issue Resolution
- Customer Service
- Drug Inventory Management
- Teamwork and Collaboration
- Inbound Call Management
- Data Entry
- Medication Dispensing
- Insurance Billing
- Prescription Filling
- Answering Customer Questions
- HIPAA
Affiliations
Science, Technology, Engineering, and Mathematics (STEM)
Certification
- Pharmacy Tech License - 11/2018
Timeline
Pharmacy Technician
Heartland Healthcare Services
12.2022 - 08.2023
Member Service Representative
Erickson Advantage at Charlestown Assisted Living
06.2021 - Current
Pharmacy Technician
CVS at Charlestown & Oak Crest Assisted Living
03.2014 - 05.2021
Pharmacy Clerk/ Tech
Giant Food Market
07.2007 - 11.2012
Bachelors of Science Candidate - Biology -
Coppin State University
Similar Profiles
Andrea WasonAndrea Wason
Certified Medication Technician at Charlestown Erickson LivingCertified Medication Technician at Charlestown Erickson Living
Selasi KlufioSelasi Klufio
Assistant General Manager at Erickson Living - CharlestownAssistant General Manager at Erickson Living - Charlestown
Aniyah WestAniyah West
Server at Charlestown Erickson LivingServer at Charlestown Erickson Living
James SuJames Su
Intern at Canton GamingIntern at Canton Gaming
Ronald FitchRonald Fitch
Workplace Health Safety Specialist at AmazonWorkplace Health Safety Specialist at Amazon