Summary
Overview
Work History
Education
Skills
Timeline
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INDIRA SINANOVIC

Chicago,IL

Summary

Hospitality - driven with attention to detail. Dedicated, diligent, and confident with leadership abilities. Boost both customer service and team productivity with over-14 years of experience in the hospitality industry.

Overview

25
25
years of professional experience

Work History

Spa Attendant

Kohler water spa
05.2022 - Current
  • Prepared snacks and beverages for daily spa operations.
  • Replenished locker room towels,robes,and sandals to maintain adequate supplies for guests.
  • Ensured consistent stocking of necessary supplies in design spaces.
  • Assigned lockers and check computer for updates and changes.
  • Guided guests trough complete spa orientation ensuring understanding of amenities.
  • Carried out regular walk through of entire spa to verify cleaniness, working facilities and adequate stock levels of guests amenities and linens.
  • Cleaned and transferred dirty laundry from lockers and thermal suit to designated pick up bins
  • Handled guest inquiries professionally.

Caregiver

Help at Home / Universal Asian Services
01.2022 - 10.2022
  • Cared for two patients on a rotation receiving 100% patient satisfaction.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Completed regular check-ins and progress report for each client.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Room Attendant

Westin/Marriott O'Hare
07.2010 - 04.2022
  • Performed cleaning duties to maintain hotel rooms in clean and ordinary manner.
  • Achieved company standards by ensuring that rooms are properly equipped, clean, inspected, and presentable for the guests.
  • Greeted guests and responded to queries quickly and courteously.
  • Followed all safety handling procedures.
  • Functioned well both independently and as a team.

Hairstylist

Hair Cuttery / Aveda
01.2000 - 05.2010
  • Provided many types of hair services including shampoo, cutting, styling, coloring,perms, smoothing, manicure and pedicure.
  • Recommend products and highlighted sales opportunities.
  • Fulfilled customer expectations for the hair care needs, kept salon organized, scheduled appointments.

Education

High School Diploma -

Cosmetology School
Mostar, Bosnia And Herzegovina
05.1986

Sewing Course/Certificate

Aleksa Santic
Mostar, Bosnia And Herzegovina
06.1986

Skills

Teamwork

Communication

Problem solving

Flexibility

Cultural Awareness

Empathy

Other skills: Basic computer skills

Sewing and clothes design

Languages: Serbian, Croatian, Bosnian, Macedonian, Bulgarian

Timeline

Spa Attendant

Kohler water spa
05.2022 - Current

Caregiver

Help at Home / Universal Asian Services
01.2022 - 10.2022

Room Attendant

Westin/Marriott O'Hare
07.2010 - 04.2022

Hairstylist

Hair Cuttery / Aveda
01.2000 - 05.2010

High School Diploma -

Cosmetology School

Sewing Course/Certificate

Aleksa Santic

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INDIRA SINANOVIC