Indrajid Shil
Floral Park,NY
Summary
Detail-oriented Store Manager with a strong focus on staff scheduling and inventory management. Proven track record in enhancing operational efficiency and creating engaging promotional events to boost customer engagement and sales.
Overview
6
6
years of professional experience
Work History
Store Manager of Operations
Millwood Market Manhasset
Manhasset, NY
02.2024 - Current
- Trained and supervised staff on customer service and operational procedures.
- Managed daily store operations to ensure smooth and efficient service.
- Maintained inventory levels and organized stock for optimal accessibility.
- Monitored sales trends to adjust merchandising strategies effectively.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints promptly and professionally.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Created weekly schedules for staff members according to business needs.
- Maintained records of daily transactions using point-of-sale systems.
- Ensured that store was clean and organized at all times.
- Conducted monthly meetings with staff to discuss operational issues or changes.
- Organized promotional events such as special sales or discounts.
Sales and Marketing Manager
Putul Distributors INC
Maspeth, NY
12.2019 - 01.2024
- Analyzed market trends to identify new opportunities for product expansion.
- Collaborated with suppliers to ensure timely delivery and quality of products.
- Created promotional materials to support sales initiatives and customer engagement.
- Conducted customer surveys to gather feedback and improve service offerings.
- Maintained relationships with existing clients by ensuring their needs are met on time.
- Managed a team of sales representatives by providing guidance, training, and support when needed.
- Analyzed competitor activities in the market and identified opportunities for growth.
- Conducted market research to understand customer needs and preferences.
- Developed and implemented sales strategies to target potential customers.
- Provided regular updates on progress of activities related to sales and marketing operations to senior management.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Integrated communications campaigns to create awareness, develop pipeline, and bring in new customers.
Education
High School Diploma -
Indian School Muladha
Oman04-2016
Skills
- Employee training
- Customer service
- Inventory management
- Sales analysis
- Visual merchandising
- Market research
- Problem solving
- Computer skills
- Staff scheduling
- Employee scheduling
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Store Manager of Operations
Millwood Market Manhasset
02.2024 - Current
Sales and Marketing Manager
Putul Distributors INC
12.2019 - 01.2024
High School Diploma -
Indian School Muladha