Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Languages
Merit Id
Timeline
Generic
Indra Tirto

Indra Tirto

Seatec,US

Summary

Detail-oriented and trustworthy professional with extensive experience in client service. Demonstrates good communication skills especiallt for those who needs supports immediately.

Energetic professional experienced watching children and leading fun activities in home settings. Successful in keeping environment organized and instructing children in safe behaviors. Well-versed in caring for children with special dietary, emotional or physical considerations. Accomplished [Job Title] offering [Number] years of client relationship management and sales strategy expertise. Dedicated to identifying customer needs to recommend products and services, driving revenue and fostering client loyalty. Accurate and clear when answering customer questions. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Private Nanny

Private Family at Bellevue
Bellevue, Washington
10.2024 - Current
  • Provided attentive care and supervision for children in a nurturing environment.
  • Developed engaging activities that encouraged learning and creativity among children.
  • Assisted with daily routines including meals, baths, and bedtime preparations.
  • Communicated effectively with parents regarding children's needs and progress.
  • Maintained a safe and clean environment for children's play and activities.
  • Collaborated with family to adapt care strategies based on individual child needs.
  • Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Assisted with bedtime routines such as bathing, changing clothes or reading stories.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Prepared meals according to dietary needs of the family's children.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Encouraged developmentally appropriate language skills through conversation and activities.

Client Support & Business Development

PT Atomy Indonesia
, Remote (WA-based)
01.2020 - Current
  • Promoted products and provided client education and support.
  • Used spreadsheets to track customer progress and member activity.
  • Managed communications and distributed performance reports—similar to Bushido’s billing reports for clients.

Auditor, Auto Spareparts Division

PT Sinar Agung Prasadikindo
Solo, Indonesia
01.2020 - 05.2020
  • Investigated operational discrepancies and processed high-volume transactions for reconciliation.
  • Generated audit reports and presented findings to management.
  • Developed a systematic approach to resolving inefficiencies—relevant to billing rejections and follow-ups.

VP, Transaction Banking Division Head

KEB Hana Bank
Jakarta, Indonesia
09.2016 - 09.2017
  • Company Overview: Indonesia
  • Oversaw multi-client accounts and managed end-to-end banking operations.
  • Led internal and external client communications regarding transactional issues and resolutions.
  • Ensured compliance with financial and data security standards.
  • Indonesia

SAVP, Consumer Goods Division

CIMB Niaga
Jakarta, Indonesia
05.2000 - 09.2016
  • Company Overview: Indonesia
  • Spearheaded product and business development initiatives across financial portfolios.
  • Collaborated with multiple departments to maintain process integrity and minimize disputes—similar to appeals and insurance claim management.
  • Regularly handled sensitive financial information with a focus on accuracy and compliance.
  • Indonesia

Education

Certificate - Daycare Owner

Internatonal Association Carreer College
Canada
04.2025

Bachelor of Arts - Business Administration

Cal State University of San Bernardino
San Bernardino, CA
01.1988

Skills

  • Insurance Billing & Claims Submission
  • Google Sheets
  • Microsoft Excel
  • Client Communication & Reporting
  • Dispute Resolution & Appeals Management
  • Data Entry Accuracy & Documentation
  • PHI & HIPAA Compliance
  • Multitasking
  • Independent Problem-Solving
  • Early childhood education
  • Child development
  • Time management
  • Conflict resolution
  • Health and safety
  • Reading and storytelling
  • Activities planning
  • Meal and snack preparation
  • Creative play
  • Laundry
  • Nutrition
  • Infant care experience
  • Family engagement
  • Sleep training
  • CPR training

Certification

  • Health & Safety Safe Sleep, 06/01/24
  • Health & Safety Abusive Head Trauma, 06/01/24
  • DCYF Approval Health & Safety Non Relative FFN Providers, 06/01/24
  • Administration Electronic Attendance Training, 06/01/24
  • Administration Early Learning Child Care Orientation Module 1, 06/01/24
  • Cavity Free Kids, 06/01/24
  • Adult, Child and Baby First Aid/CPR/AED Online by American Red Cross Washington, 06/01/24
  • First Aid, CPR, AED on Infant by American Red Cross Washington, 06/01/24

References

References available upon request.

Hobbies and Interests

  • Child development and early education
  • Volunteering and community service
  • Motivational and supporting others through prayer and encouragement

Languages

  • English, Professional
  • Indonesian, Professional

Merit Id

4069791053

Timeline

Private Nanny

Private Family at Bellevue
10.2024 - Current

Client Support & Business Development

PT Atomy Indonesia
01.2020 - Current

Auditor, Auto Spareparts Division

PT Sinar Agung Prasadikindo
01.2020 - 05.2020

VP, Transaction Banking Division Head

KEB Hana Bank
09.2016 - 09.2017

SAVP, Consumer Goods Division

CIMB Niaga
05.2000 - 09.2016

Certificate - Daycare Owner

Internatonal Association Carreer College

Bachelor of Arts - Business Administration

Cal State University of San Bernardino

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