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Ambitious Seeker possessing extensive experience in multiple settings. Reliable, Self Starter, Patient, Professional, Proficient, Honest, Experienced, Teachable and Available.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide (CNA) Contractor
ShiftKey Dallas LLC
01.2022 - Current
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Documented patient information, care and activities in electronic health records.
Assisted patients with daily living activities, promoting independence and dignity.
Activity Director
Kaufman Healthcare
10.2024 - 07.2025
Ensured compliance with state regulations by meticulously documenting activity programs.
Developed and published monthly life enrichment calendar in electronic and print formats.
Created engaging activities to enhance patient involvement and interest levels.
CCTV Monitor/Security Officer
G4S Security Solutions
08.2016 - 04.2021
Operated and maintained surveillance equipment.
Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and necessary parties.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Amesty Tech
Amazon
05.2015 - 06.2016
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Rural Carrier (Amazon Weekend Delivery)
United States Postal Service
03.2014 - 05.2015
Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Assisted in training new employees, sharing best practices for rural carrier duties.
Utilized GPS technology effectively to optimize delivery efficiency across varied geographic territories.
Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
Picked up outgoing mail from letter boxes and in person from customers.
Maintained accurate records of attempted and missed deliveries as required by post office.
Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Enhanced customer satisfaction by delivering mail and parcels accurately and efficiently.
Delivered mail along established route in rural areas.
Provided excellent customer service, addressing concerns and resolving issues promptly.
Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
Juvenile Correction Officer
Texas Juvenile Justice Department, Residential Treatment Center
02.2012 - 04.2013
(Closed)
Conducted thorough searches of resident living areas, ensuring compliance with facility rules and regulations.
Maintained detailed records of resident behavior and progress, providing regular reports to supervisory staff for review and analysis.
Provided guidance to at-risk youth through behavior modification programs and counseling services designed to foster positive growth.
Implemented daily routines that promoted structure and consistency for all residents within the juvenile correctional facility, while maintaining professional boundaries, fostering a respectful environment conducive to rehabilitation efforts.
Monitored juvenile offender progress through regular evaluations, adjusting case plan goals.
Correctional Officer 3 (Certification)
Texas Department Of Criminal Justice
08.2008 - 06.2011
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
Assisted in patient mobility, improving their physical strength and independence with daily activities.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient outcomes by consistently following established protocols in wound dressing changes, catheter care, and medication administration assistance under nurse supervision.
Enhanced patient comfort by providing personalized care and addressing individual needs.
Rehab Aide/Transporter (Brain Trauma)
Centre for Nuero Skills
11.2002 - 10.2005
Education
Activity Director
We Care
Online
Juvenile Corrections
Navarro Community College
Corsicana, TX
Correction Officer
Sam Houston
Huntsville, TX
Medical Asst/Nurse aide
National Education Center
Fort Worth, TX
GED -
Texas Education Agency
Port Arthur, TX
Skills
HIPAA regulations knowledge
Patience and empathy
Youth counseling
Restraint techniques
Professional boundaries
First aid training
De-escalation techniques
Conflict resolution skills
Emergency response
Time management
Patient care
Safe driving
Package handling
Incident reporting
Problem-solving
Organizational skills
Activity organization
Certification
Security Officer (TSO)
Correction Officer (Juvenile) TDJJ/TYC
Correctional Officer (Adult) TDCJ
Concealed Handgun License TDPS
Certified Nurse Aide Tx Health & Human Services
Activity Director Tx NCCAP
Timeline
Activity Director
Kaufman Healthcare
10.2024 - 07.2025
Certified Nurse Aide (CNA) Contractor
ShiftKey Dallas LLC
01.2022 - Current
CCTV Monitor/Security Officer
G4S Security Solutions
08.2016 - 04.2021
Amesty Tech
Amazon
05.2015 - 06.2016
Rural Carrier (Amazon Weekend Delivery)
United States Postal Service
03.2014 - 05.2015
Juvenile Correction Officer
Texas Juvenile Justice Department, Residential Treatment Center