Indy Joselin Lopez Ramirez
El Monte,CA
Summary
Dedicated to facilitating a positive environment for all, no matter where it may be. I am fluent in Spanish and English, with a background in both general and special education. Motivated to help students learn effectively and offer lesson reinforcement. Recognized for attentiveness to physical, emotional, intellectual and social needs of each student.
Overview
3
3
years of professional experience
Work History
Paraprofessional
zen educate
Baldwin Park, California
04.2025 - Current
- Supported teachers by preparing classroom materials and resources.
- Assisted students with learning activities and academic tasks.
- Monitored student behavior to ensure a positive learning environment.
- Provided one-on-one support for students with special needs.
- Communicated effectively with parents regarding student progress.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral, and emotional support.
- Supervised small groups of students during instruction time.
- Planned and led activities to develop students' physical, emotional and social growth.
- Translated documents between English and Spanish for various departments.
- translated for student who only spoke Spanish.
- Assisted students with special needs in daily classroom activities.
- Supervised field trips for special education classes ensuring safety at all times while providing educational opportunities outside the regular classroom setting.
- Organized classroom supplies and maintained a neat workspace.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Supported English Language Learners by providing additional instruction on language acquisition skills.
- Participated in parent and teacher conferences to discuss student progress and challenges.
Barista
Drinx
Downey, California
04.2024 - 08.2025
- Crafted high-quality beverages using espresso machines and other equipment.
- Provided excellent customer service by engaging with patrons and taking orders.
- Maintained cleanliness and organization of the workspace throughout shifts.
- Handled cash transactions accurately at the point of sale system.
- Assisted in training new baristas on beverage preparation techniques.
- Stocked inventory and ensured supplies were readily available for service.
- Monitored product quality to ensure consistency in beverage presentation.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe. As well as having a drink i created go viral, in turn bringing revenue.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Barista
Starbucks
lakewood, CA - California
07.2022 - 09.2023
- Provided excellent customer service by engaging with patrons and taking orders.
- Developed and maintained positive customer relationships through engaging service.
- Built customer connections to ensure a welcoming environment for all.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Facilitated the creation of a strong team with fellow coworkers.
- I took care of deep cleaning tasks on a weekly basis.
- Organized displays of inventory (cups, mugs, and merchandise).
Education
Developmental Psychology
Cerritos College
Norwalk, California, CASkills
- Classroom management
- Student assessment
- Coffee expertise
- Special education support
- Effective communication
- Team collaboration
- Behavior management
- Bilingual translation
- Customer service
- Skill building support
- Social-emotional support
- Learning strategies
- Adaptive and creative
- Multitasking and organization
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Paraprofessional
zen educate
04.2025 - Current
Barista
Drinx
04.2024 - 08.2025
Barista
Starbucks
07.2022 - 09.2023
Developmental Psychology
Cerritos College