Team-oriented and knowledgeable Technical Assistant with strong attention to detail and good multitasking skills. Providing technical and procedural guidance to team to enhance productivity and increase work accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Department Technical Assistant
Rady Children's Hospital
11.2006 - Current
Communicate and work well with others
Assist radiologic technologists with patient related duties, patient transport, image handling and clerical duties
Assist technologists in checking patient imaging orders for accuracy
Knowledgeable with supplies needed for department
Order supplies for department, including, X-ray, ultrasound, fluoroscopy, interventional radiology, cat scan and on occasion, MRI
Coordinate procedures for fluoroscopy, CT and interventional radiology
Assist nurses with gathering patient information for anesthesia/sedation procedures
Communicate well with radiologists for procedure/imaging approval
Helps with technical assistant staff schedule as needed
Customer Service Representative
Nushoe
12.2004 - 10.2005
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Health Unit Coordinator
Central DuPage Hospital
04.2003 - 12.2004
Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
Reduced wait times for patients by effectively managing patient flow within the health unit.
Healthcare Authorization Specialist II at Rady Children's Hospital Of San DiegoHealthcare Authorization Specialist II at Rady Children's Hospital Of San Diego