Inez Stevenson Blakes
Houston,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Driver Trainer
Lab Logistics LLC/ Now A Bio Touch Company
2023.02 - Current
- Properly documented all specimens received using ext Stop 3, ans CXT Driver.
- Picked up medical specimens from Medical Facilities, such Hospitals, Clinics. Within 100 square mile territory daily.
- Picked up packages and made deliveries promptly, exceeding prior delivery record time by 15- 30 minutes if clients agreed.
- Built and maintained professional relationships with customers, which boosted business by 25%.
Medical Courier
Speedy Delivery Service LLC
2021.02 - 2022.02
- Properly documented all specimens received using CXT Driver.
- Picked up medical specimens from Medical Facilities, such as, Hospitals, Clinics. Within 100 square mile territory daily.
- Picked up packages and made deliveries promptly, exceeding prior delivery record time by 15-30 minutes if clients agreed.
- Obtained signatures for delivered documents and packages.
Medical Courier
IMS Courier Express LLC
2013.01 - 2021.02
- Communicated with dispatch and customers for accurate delivery information.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Obtained signatures for delivery documents and packages.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Tracked delivery status and updated customers for expected delivery time.
Advisory Consultant
Kelly Services/Apple
2015.04 - 2021.01
- Identified complex operational business deficiencies and facilitated development of creative solutions involving workflow procedures and new technologies to facilitate long-term strategic plans.
- Collaborated with peers across organizational levels, redesigning and implementing end-to-end activities impacting treasury operations.
- Executed proactive lead generation strategy and conducted data analysis to identify important sales opportunities in uncharted market sectors.
- Communicated with business partners, treasury management, banks and colleagues to reinvent business strategies and focus on revenue generation through uncharted means.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
Intern
Child Protective Services
2016.05 - 2017.07
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated clients profile, and produced timely reports.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Setup Interviews with potential candidates.
- Reported back to instructor to receive day-to-day tasks and responsibilities
Education
No Degree - Social Work
El Paso Community College
El Paso, TX07.2017
Associate of Arts -
Houston Community College
Houston, TX07.2017
Skills
- 30 years of Outstanding Customer Service Experience on Multiple Platforms
- Quality Assurance
- Claims Adjuster Training 2022
- License in Texas, and Florida as Claim Adjuster
- Medical Courier
- TSA Certified
- Airport Cargo Tendering
- Commercial Insurance 100/300/50
- Tracking specimens
- Excellent driving skills
- Attention to confidentiality
- Valid driver's license
- Route planning
- Delivering medical records, medication, specimen, blood bank
- Handling pharmaceutical materials
- Managing customer needs
Certification
- Certificate of Completion for Renewed BB & HIPPA Training - For 2022/Dec-2023/ Dec
- TSA Certified to Handle AP Cargo Tendering
- Texas and Florida Claims Adjuster License(perusing more).
Timeline
Driver Trainer
Lab Logistics LLC/ Now A Bio Touch Company
2023.02 - Current
Medical Courier
Speedy Delivery Service LLC
2021.02 - 2022.02
Intern
Child Protective Services
2016.05 - 2017.07
Advisory Consultant
Kelly Services/Apple
2015.04 - 2021.01
Medical Courier
IMS Courier Express LLC
2013.01 - 2021.02
No Degree - Social Work
El Paso Community College
Associate of Arts -
Houston Community College
- Certificate of Completion for Renewed BB & HIPPA Training - For 2022/Dec-2023/ Dec
- TSA Certified to Handle AP Cargo Tendering
- Texas and Florida Claims Adjuster License(perusing more).
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